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FiOS Quantum TV | FiOS TV | Residential Support | Verizon

What is FiOS Quantum TV Service and How is it different from FiOS TV service? - FiOS Quantum TV is Verizon’s latest best service offering. With FiOS Quantum TV Service you get access to our new Recording and Storage DVR Service Tiers. These services offer more recording flexibility and more storage

Questions about FiOS DVR Manager?FiOS TV | Residential Help | Verizon

FiOS DVR Manager lets you manage your DVR from any Internet-connected computer or through any wireless phone with Internet capability.

FiOS TV Remote Controls & Codes | FiOS TV | Residential Support | Verizon

FiOS TV remote control setup instructions, remote control codes, user guides, and videos.

Fix or Replace Broken FiOS TV Equipment | FiOS TV | Residential | Verizon

Quick fixes and troubleshooting options for FiOS TV equipment that appears to be broken

Is the DCT-700 Digital Adapter the same as a digital converter box I can buy in a store? | FiOS TV | Residential Support | Verizon

...box I can buy in a store? A DCT-700 Digital Adapter works with your FiOS TV setup and is not the same thing as the digital converter boxes you can buy in a retail store. To use a DCT-700 Digital Adapter you must be FiOS TV customer. The adapter provides FiOS TV access without the...

Return unneeded FiOS TV equipment

...It’s easy – you can drop it off at a Verizon store near you or mail it back to Verizon via UPS. Returning or Exchanging Equipment Due to an Account Change If you’ve made a change to your account that requires the exchange or return of any FIOS equipment (ex. Returning a Set Top Box), it...

Account Issues | FiOS TV | Residential Support | Verizon

...FiOS bill explanation View a sample bill Getting Started Welcome to FiOS Remote Control at a Glance FiOS Quick Reference Card Video Help Labels Activate my Set-Top Box or DVR Service Questions Upgrade Set-Top Box to a DVR Order a...

eSATA storage devices | FiOS TV | Residential Support | Verizon

...You can plug an eSATA device into your FiOS TV DVR to expand capacity provided the DVR is compatible with eSATA. Which Verizon FiOS TV DVRs are compatible with eSATA devices? The following FiOS TV DVRs are compatible with eSATA devices: Motorola QIP 7216 Motorola QIP 7232 Cisco CHS 435 HDC...

FiOS Football for iPad | FiOS TV | Residential Support | Verizon

...FiOS Football is a free application for the iPad. The app lets FiOS customers view football-related stats, news, and content with the convenience of a mobile tablet application. Just like FiOS TV's Football Widget, the app lets you see player information, team stats, live scores from across...

Bookmarking a Flex View video on FiOS TV | FiOS TV | Residential Support | Verizon

...Bookmarking a Flex View video on FiOS TV Bookmarking a Flex View video on FiOS TV While browsing the Flex View store, you can select a particular video and view the video details. On the video details page, select the Bookmark button to add the video to your favorites. See Also: About Flex...

FiOS Store Locator | FiOS TV, FiOS Internet & Phone | Verizon

Use Verizon FiOS store locator to find the store nearest you.

Flex View Content* | FiOS TV | Residential Support | Verizon

...FiOS TV System Requirements Show me how to: Search for a Flex View video Bookmark a Flex View video Buy or rent a Flex View video More about Flex View & FiOS TV: What equipment do I need? Can I pause a Flex View video on my TV and resume watching it on my computer?...

I don't have a TV tuner card, how do I get one? | FiOS TV | Residential Support | Verizon

...Most major electronics retail stores will carry TV tuner cards for either your desktop or laptop computer. In addition, you'll find computer retailers will provide a selection of TV tuner cards to fit your needs. There are many different TV tuner card models and manufacturers to choose from...

Gaming Devices | FiOS TV | Residential Support | Verizon

...you can improve your gaming experience by connecting the console to your TV using a component or HDMI video adapter, which can be purchased from your local electronics store. For help connecting your game console to your TV or Home Theater, follow the instructions provided by the manufacturer...

Verizon FiOS Customer Service & Support - Easy Ways to Get Support | Verizon

Four easy ways to get Verizon FiOS support - on your computer, TV, phone, or at your local Verizon store.

Public Inspection File Locations | FiOS TV | Residential | Verizon

Public Inspection File Locations - You can view the public inspection files at any of the following locations on this page..

Are there extra charges to use the Flex View store? | FiOS TV | Residential Support | Verizon

...You're being redirected to the FiOS Internet support page. Choose Your Internet Service Close FiOS Internet Includes an Optical Network Terminal (ONT) in your equipment setup Connects to your modem using a coaxial cable Gets up to 50/20 mbps download/upload speeds* High Speed...

Are Flex View videos I download stored on my mobile device? | FiOS TV | Residential Support | Verizon

...stored on my mobile device? Are Flex View videos I download stored on my mobile device? Flex View videos downloaded to a mobile device are stored on that device for viewing at anytime. Contact Us Sign in for personalized, convenient support What's this? Did you know?...

How do I set up Visual 411 to send texts to a mobile phone?

...Select OK to access the available FiOS TV Widgets. Select News and Info and then select the icon for Visual 411. Press OK. Select OK to launch Visual 411. It takes a moment for Visual 411 to load. Select one of the options provided to search for a business: Browse...

Setting up the Motorola DRC800 remote if the remote codes are invalid or unknown | FiOS TV | Residential Support | Verizon

...Note: The DVD/VCR button can control a DVD, VCR, or a combination TV/DVD, TV/VCR, or TV/DVD/VCR. Press and hold for six seconds the device button for the device you turned on in step 1 (AUDIO, DVD/VCR, TV, CABLE). The lights for each device button light up and the light for the device button...

Common DVR recording issues | FiOS TV | Residential Support | Verizon

...steps for recording shows are the same as recording shows in standard definition. HDTV, however, uses a larger amount of your DVR's memory, and stores fewer hours of taped recordings. What if I turn off the television in the middle of a recording? Your DVR bookmarks where you stopped watching...

Common DVR recording issues | FiOS TV | Residential Support | Verizon

...steps for recording shows are the same as recording shows in standard definition. HDTV, however, uses a larger amount of your DVR's memory, and stores fewer hours of taped recordings. What if I turn off the television in the middle of a recording? Your DVR bookmarks where you stopped watching...

Searching for Flex View videos on your mobile phone | FiOS TV | Residential Support | Verizon

...Use the FiOS On Demand mobile app. to search for Flex View videos. You can purchase additional videos via your mobile phone from the Flex View store. Select a category, and then select a title to view the details. Choose whether to rent or buy it. See also: About Flex View...

More about Flex View & your PC: | FiOS TV | Residential Support | Verizon

...Are Flex View videos I download stored on my computer's hard drive? Flex View videos you download can be stored on your hard drive or any other removable media. However, playback can only be done from an authorized computer or mobile device. Will Flex View work on a Macintosh computer? At...

I set up a series recording but it didn't record | FiOS TV | Residential Support | Verizon

...You're being redirected to the FiOS Internet support page. Choose Your Internet Service Close FiOS Internet Includes an Optical Network Terminal (ONT) in your equipment setup Connects to your modem using a coaxial cable Gets up to 50/20 mbps download/upload speeds* High Speed...

Bookmarking a Flex Video video on your mobile phone | FiOS TV | Residential Support | Verizon

...You're being redirected to the FiOS Internet support page. Choose Your Internet Service Close FiOS Internet Includes an Optical Network Terminal (ONT) in your equipment setup Connects to your modem using a coaxial cable Gets up to 50/20 mbps download/upload speeds* High Speed...

What if I mistakenly purchase the wrong Flex View video or the incorrect version? | FiOS TV | Residential Support | Verizon

...You're being redirected to the FiOS Internet support page. Choose Your Internet Service Close FiOS Internet Includes an Optical Network Terminal (ONT) in your equipment setup Connects to your modem using a coaxial cable Gets up to 50/20 mbps download/upload speeds* High Speed...

What happens to the Flex View videos I purchase if I move away or leave Verizon? | FiOS TV | Residential Support | Verizon

...You're being redirected to the FiOS Internet support page. Choose Your Internet Service Close FiOS Internet Includes an Optical Network Terminal (ONT) in your equipment setup Connects to your modem using a coaxial cable Gets up to 50/20 mbps download/upload speeds* High Speed...

I set up a series recording but it didn't record | FiOS TV | Residential Support | Verizon

...You're being redirected to the FiOS Internet support page. Choose Your Internet Service Close FiOS Internet Includes an Optical Network Terminal (ONT) in your equipment setup Connects to your modem using a coaxial cable Gets up to 50/20 mbps download/upload speeds* High Speed...

Managing Notifications | HomeControl | Residential Support | Verizon

...the email, text or FiOS TV messages you receive when a mode or device has been activated . For example, you may receive a text message, email or FiOS TV on-screen message that the back-door is unlocked or that motion has been detected in the backyard by your outdoor camera. *SMS charges...

Caller ID | Phone | Residential Support | Verizon

...Caller ID for FiOS TV Caller ID is now available for FiOS TV in the following states: Massachusetts, Downstate New York, Upstate New Jersey, Rhode Island, and Texas. More information is available at FiOS TV Support. PageIntroText=46670 Contact Us Sign in for...

Home Monitoring and Control Web site | HomeControl | Residential Support | Verizon

...the Remote Control device (not the FiOS TV remote) if you have stored the mode in one of the Remote Control buttons. Create Modes Notifications/Activity Log Notifications are the email, SMS text or FiOS TV messages you receive when a mode or device has been...

Set Top Box Activation

...TV Listings Widgets Other *Comments: Type Here Submit Cancel My TV: Set Top Box Activate FiOS TV Set Top Box or CabIeCARD Activate Verizon FiOS in Three Easy Steps! Read the Quick Install Guide and make sure your equipment is ready to activate. Find your...

Remote Control | HomeControl | Residential Support | Verizon

...command used to run one or more devices without using your computer, compatabile smartphone, or FiOS TV. Important: The remote does not directly “power on” lights or appliances like a TV remote. Set up Set up your Remote Control from the Setup Wizard After you set up your Gateway Device,...

Essentials & Extras | FiOS Internet | Residential Support | Verizon

...computer monitors, and FiOS backup batteries. Personal Web Space As of March 15, 2014, the Verizon Site Builder tool and the online Personal Web Space pages will be decommissioned. Personal Web Space is space on the Verizon Online servers that stores files for your personal Web site....

Home Control Mobile App | HomeControl | Residential Support | Verizon

...smartphone's mode list. Once you create modes, you can run/suspend or check the status of modes from your computer, compatible smartphone, or FIOS TV. Learn more about activating and using modes Manage cameras Access Live Streaming and Still Snapshots Camera...

Using the Home Monitoring and Control Web site | HomeControl | Residential Support | Verizon

...activated. While you'll specify to receive notifications at specific email addresses or phone numbers, a log of all of your notifications are stored here for your review. Manage Notification Settings PageIntroText=47348,47351,46974,46930,47346;PAGETITLE=46999 Sign in...

Do more with your broadband connection | High Speed Internet | Residential Support | Verizon

...computer monitors, and FiOS backup batteries. Personal Web Space As of March 15, 2014, the Verizon Site Builder tool and the online Personal Web Space pages will be decommissioned. Personal Web Space is space on the Verizon Online servers that stores files for your personal Web site....

Identify devices that require a filter | High Speed Internet | Residential Support | Verizon

...Visit your local computer store. SolutionDesc1=17992; Contact Us N N N N N N N N 22329 c22329 Sign in for personalized, convenient support What's this? Did you know? Many equipment problems can be fixed in less than 5 minutes! Make sure your equipment is plugged in...

Identify devices that require a filter | High Speed Internet | Residential Support | Verizon

...Visit your local computer store. SolutionDesc1=17992; Contact Us N N N N N N N N 22329 c22329 Sign in for personalized, convenient support What's this? Did you know? Many equipment problems can be fixed in less than 5 minutes! Make sure your equipment is plugged in...

Online Safety | Verizon Corporate Responsibility

...Parental control features on FiOS TV Free, easy-to-use controls ensure that viewable programming is appropriate for all family members. Verizon Internet Security Suite This subscription service protects computers, personal information, and children from a wide array of online threats....

 

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