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Contact Us. Contact Verizon Support via live chat or by phone for customer service, technical support and billing issues.

Digital Voice - Home Phone Service Providers | Verizon

Learn more about FiOS digital voice home phone service. Crystal clear voice quality from our 100% fiber-optic network.

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Analog vs Digital - How Digital Phone Works | Verizon

How does your analog phone service compare to digital phone service? Verizon's Fiber Optic technology offers gives you HD-quality communication.

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Calling Features - Phone System Features

Verizon offers phone calling features packed with privacy, control and convenience - FiOS calling features caller ID Block, call forward and more.

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International Calling & International Calls | Home Phone Service | Verizon

Learn more about Verizon home phone international calling service and save on international calls.

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HD Satellite TV Services from DIRECTV | Packages, Channels, Equipment & More

Experience the best choice in satellite TV with DIRECTV. Choose from a variety of plans and programming options including HD channels and DVR service.

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HD Satellite TV Services from DIRECTV | Packages, Channels, Equipment & More

Experience the best choice in satellite TV with DIRECTV. Choose from a variety of plans and programming options including HD channels and DVR service.

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Verizon FiOS Phone Customer Service & Support | Verizon

How to Setup and Learn about your Verizon Phone Service. Having phone problems? Let our automated set up, testing, and diagnostics system fix your phone problems.

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Home Phone Plans | Verizon

Verizon offers a variety of home phone plans to suit you. Find international or nationwide calling plans.

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Voicemail, Caller ID, Call Block - Calling Features | Verizon

Get voicemail, Caller ID, Call Block and more calling features from Verizon's standard home phone call features.

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Verizon Freedom Essentials Phone Plans | Verizon

With Verizon Freedom Essentials you can enjoy unlimited local and regional calling as well as nationwide calling.

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Shop Verizon Deals & Compare | TV, Internet, Phone

Shop and compare Verizon’s fastest internet service and TV. Get deals and best available prices.

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Verizon FiOS Customer Service & Support - Contact Us | Verizon

Contact Verizon FiOS support via chat or by phone for customer service, technical support and billing issues. Contact Verizon FiOS support via chat or by phone for customer service, technical support and billing issues.

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Basic Local Phone Service California | Phone | Residential Support | Verizon

Verizon offers basic monthly local phone service with no term contracts for customers in California. Residential customers have two options for basic local phone service: Flat Rate or Measured Rate Service.

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Verizon FiOS Internet Customer Service & Support | Verizon

Verizon FiOS Internet - Customer Service & Support. Home page of numerous resources for all of your self help needs for Verizon FiOS. Including: Setup, Email, Wi-Fi, Networking, and more.

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Voice Mail Access Number | Phone | Residential Support | Verizon

Learn how to set up and use your Voice Mail System Access Number (Home Voice Mail System Number) to call into your mailbox.

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Verizon High Speed Internet Customer Service and Support | Verizon

Verizon High Speed Internet Customer Service and Support. Find online help resources for High Speed Internet (DSL), including Setup, Email, Wi-Fi and Networking.

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Move Up with FiOS | Internet, TV, & Phone

Are you moving? Move up with Verizon FiOS with great deals on Internet, TV, and Phone service. Verizon has simple steps to get you started.

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Voice Mail System Access Number (Home Voice Mail System Number) | Phone | Residential Support | Verizon

Voice Mail System Access Number (Home Voice Mail System Number). If you did not receive, have lost or forgotten your voice mail system access number, you can look it up online. If you are a FiOS Digital Voice customer, your Access Number is 1-888-2FIOSVM (1-888-234-6786). All customers of FiOS...

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FiOS Digital Voice | Phone | Residential Support | Verizon

Verizon's FiOSŪ Digital Voice is an advanced voice service on Verizon's 100% fiber-optic network.

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FiOS Support - PC, TV, Phone, or Store Locations | Verizon

Four easy ways to get Verizon FiOS support - on your computer, TV, phone, or at one of your local Verizon store locations.

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Premium Technical Support | FiOS Internet | Residential Support | Verizon

Verizon Premium Technical Support is there when you need it, 24 hours a day, 7 days a week. Verizon Premium Technical Support customers enjoy the convenience of a single, toll-free number.

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Internet Security and Backup | Verizon

In need of computer technical support or anti-virus removal? Verizon's premium technical support is fast and convenient!

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FiOS Phone Support - Call Block | Verizon

You can use Call Block to automatically block incoming calls using a screening list that you create. Call Block will reject calls from phone numbers that match those on your Call Block list.

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What is the phone number to call for Verizon Premium Technical Support? | High Speed Internet | Residential Support | Verizon

...What is the phone number to call for Verizon Premium Technical Support? You can reach a Verizon Premium Technical Support technician by calling 1-877-718-6716 if you are already an existing Premium Technical Support customer. Contact Us N N N N N N N N 32512 pts_phone...

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Lifeline Discount Program | Phone | Residential Support | Verizon

Lifeline is a federal assistance program that offers telephone discounts to qualified low-income customers.

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FiOS TV | Compare FiOS TV to Cable TV Providers

See how FiOS TV compares to cable TV. Verizon FiOS TV offers hundreds of channels and an unparallel all-digital TV experience.

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Move Your Service | Phone | Residential Support | Verizon

If you are a current Verizon customer moving into or within a Verizon service area, you can move the service at your current location to your new location

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Premium Technical Support | Highspeed Internet | Residential Support | Verizon

Verizon Premium Technical Support is there when you need it, 24 hours a day, 7 days a week. Enjoy the convenience of a single, toll-free number. Get answers to a variety of questions you may have about virus and spyware removal, networking, operating systems, firewalls and even...

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Premium Technical Support | Highspeed Internet | Residential Support | Verizon

Verizon Premium Technical Support is there when you need it, 24 hours a day, 7 days a week. Enjoy the convenience of a single, toll-free number. Get answers to a variety of questions you may have about virus and spyware removal, networking, operating systems, firewalls and even...

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Determine if Problem is With Inside or Outside Wiring | Phone | Residential Support | Verizon

Learn how to check your phone's problem is inside or outside wiring or have the Verizon Troubleshooter check it.

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Customer Rights and Safety | Phone | Residential Support | Verizon

...Unauthorized Change of Telephone Service Carrier (Slamming) Carrier Freeze - Prevent Slamming Verify Your Current Regional Toll or Long Distance Company PageIntroText=44003,42653,42659 Contact Us Sign in for personalized, convenient support What's this?...

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Verizon FiOS Customer Service & Support | Verizon

Main landing page for Verizon FiOS residential customer service and support.

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Verizon FiOS Customer Service & Support | Verizon

Main landing page for Verizon FiOS residential customer service and support.

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Verizon FiOS | FiOS Internet

Experience Verizon FiOS Internet, FiOS TV and Phone. With the fastest speeds in the country, FiOS Quantum Internet redefines high speed Internet. Official site.

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Inside or Outside Wiring Issues | Phone | Residential Support | Verizon

Learn how to determine if a problem with your line is due to inside or outside wiring.

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FiOS Deals | Special Offers & Bundles

Browse current deals for Verizon FiOS Internet, FiOS TV and FiOS Digital Voice service. Shop FiOS deals online!

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FiOS Deals | Special Offers & Bundles

Browse current deals for Verizon FiOS Internet, FiOS TV and FiOS Digital Voice service. Shop FiOS deals online!

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Where do I go to get customer support for the Verizon Wi-Fi service? | Highspeed Internet | Verizon

...Where do I go to get customer support for the Verizon Wi-Fi service? Most of the information you need can be found at www.verizon.com/wifi. If you have explored the Verizon Wi-Fi product page and still need assistance, our technical support team is available to assist you with downloading...

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Where do I go to get customer support for the Verizon Wi-Fi service? | FiOS Internet | Verizon

...service? Where do I go to get customer support for the Verizon Wi-Fi service? Most of the information you need can be found at www.verizon.com/wifi. If you have explored the Verizon Wi-Fi product page and still need assistance, our technical support team is available to assist you with...

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Connecting to a wireless networking using WPA2 or WPA encryption | FiOS Internet | Residential Support | Verizon

...Note: Customers seeking additional support should contact their game console manufacturer. Return to Previous Topic See also: How can I tell what products are supported by Verizon? SeeAlsoLinks=45668 Contact Us Sign in for personalized, convenient support...

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Verizon Security Control Center | Phone | Residential Support | Verizon

Verizon Security Control Center contact information for assistance to law enforcement, ensuring CALEA compliance and Public Safety Answering Points (PSAPs).

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International Calling | Phone | Residential Support | Verizon

Learn how to place an international call.

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Product User Guides - How to Use Your Phone's Calling Features | Phone | Residential Support | Verizon

Product User Guides - How to Use Your Phone's Calling Features available in English and Spanish

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FiOS Digital Voice - Mail Access Number | Phone | Residential Support | Verizon

...Number FiOS Digital Voice - Mail Access Number If you are a FiOS Digital Voice customer, your Access Number is 1-888-2FIOSVM (1-888-234-6786). All customers of FiOS Digital Voice can use this same Access Number. See also: Related FiOS Digital Phone topics SeeAlsoLinks=42369 Contact Us...

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No Title

...listings (NDA) for phone numbers outside your local calling area by dialing 1-AREA CODE-555-1212. Local Directory Assistance is obtained by dialing “411.” Directory Assistance is available in English, Spanish, Mandarin and Cantonese. Directory Assistance Listing and call Completion...

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Carrier Freeze to Prevent Slamming | Phone | Residential Support | Verizon

...to Prevent Slamming Slamming - The unauthorized transfer of your service provider Slamming is an unauthorized change of your local, regional toll or long distance carrier. The service change is unauthorized because the service provider that ordered the change switched your local, regional...

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FiOS TV Mundo Spanish TV Deals & Bundles | Verizon

Shop for the latest deals on FiOS TV Mundo Spanish TV Plans.

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Billing Glossary | Phone | Residential | Verizon

Taxes and fees differ by location and the services on your account. Some taxes and fees are required to be billed and Verizon acts as the collection agent while other taxes and fees are imposed on Verizon and allowed to be surcharged. This Glossary is applicable for High Speed Internet (HSI),...

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Using Your FiOS Digital Voice Service | Phone | Residential Support | Verizon

How do I place calls and what are the calling features of FiOS Digital Voice?

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Optional Features - FiOS Digital Voice | Phone | Residential Support | Verizon

...a Virtual Telephone Number? Can I have a distinctive ring on my Virtual Number? Can I have a FiOS Digital Voice phone number with a different Area Code than my current home phone number? If the Area Code I select for FiOS Digital Voice is different from my home number area code, will I pay...

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Registering additional cell phones | High Speed Internet | Residential Support | Verizon

...you click Done, the cell phone number you entered will be verified as a valid Verizon wireless customer and will be included in the list of registered cell phones. Please note the "Pending" status attached to this phone. Repeat Steps 4 - 8 to register additional cell phones. Touch the Home...

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Can I bill my Internet services to my telephone bill? | Dial-Up Internet | Residential Support | Verizon

...Verizon local telephone customer. To pay your bill, go to My Verizon. Note: To access My Verizon, you must sign in with your Verizon.com user name and password. If you do not have a Verizon.com user name and password, you can create one using the Register Now link on the sign in page. N N...

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Explanation of Taxes, Fees, Surcharges and Other Charges on Your Bill | Phone | Residential Support | Verizon

Taxes, fees, surcharges, and other charges vary based on the products you purchase and your service location.

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How to Use Speed Dialing | Phone | Residential Support | Verizon

...your phone's receiver and listen for the dial tone. Press depending on calling your area. Dial 74 on a rotary dial phone for all calling areas. Listen for the dial tone. Dial a Speed Dialing code. You can select from numbers 2 through 9. Dial the telephone number for that code. If the number...

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FAQs about Verizon Wi-Fi for FiOS Internet | FiOS Internet | Residential Support | Verizon

FAQs about Verizon Wi-Fi for FiOS Internet. Verizon Wi-Fi is a free service that enables qualified FiOS Internet subscribers to access the internet at thousands of public places known as Wi-Fi hotspots.

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Frequently Asked Questions about Verizon Wi-Fi for High Speed Internet | Residential Support | Verizon

FAQs about Verizon Wi-Fi for High Speed Internet. Verizon Wi-Fi is a free service that enables qualified High Speed Internet subscribers to access the internet at thousands of public places known as Wi-Fi hotspots.

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Verifying Your Current Regional Toll or Long Distance Company | Phone | Residential Support | Verizon

...See also: Related Customer Rights and Safety topics SolutionDesc1=;;SeeAlsoLinks=42142 Contact Us 27296 N N N N N N N N Sign in for personalized, convenient support What's this? Did you know? Many equipment problems can be fixed in less than 5 minutes! Make...

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Creating a new port forwarding rule for a Westell device | High Speed Internet | Residential Support | Verizon

...Enter a name for the port forwarding service you're configuring in the Enter a name for the custom service field. Select Port forwarding or Port triggering to indicate how you want your Westell device to handle modem traffic. [Show Me] Select the protocol for the port forwarding rule you're...

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FiOS TV Support - FiOS Quantum TV | Verizon

What is FiOS Quantum TV Service and How is it different from FiOS TV service?

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Ordering Verizon Residential Phone Service | Phone | Residential Support | Verizon

...Phone Service New Service Contact Verizon at least five business days before your move-in date for new service. At the time your order is placed every effort will be made to accommodate your request to the nearest available due date. You can order new service online. Connection of...

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Creating a completely wireless Verizon MI424WR network | FiOS Internet | Residential Support | Verizon

...Creating a wireless network with a Verizon MI424WR router and FiOS connection When creating a completely wireless home network, you must install a wireless network adapter for each computer you're connecting to your home network. These network adapters receive and transmit the radio waves...

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Creating a completely wireless Actiontec home network | FiOS Internet | Residential Support | Verizon

...Steps to create an Actiontec MI424WR wireless network with Windows XP When creating a completely wireless home network, you must install a wireless network adapter for each computer you're connecting to your home network. These network adapters receive and transmit the radio waves used to...

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FiOS Digital Voice - Managing Your Account | Phone | Residential Support | Verizon

...Return to FiOS Digital Phone topics What is “In-Network” Calling? “In-Network” Calling allows you to call the Verizon customers who subscribe to FiOS Digital Voice or Verizon residential wireline local phone service without being charged a per minute rate if you are on the Per Minute Plan....

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Sports, Movies, Music Channels & More | DIRECTV Premium Channels

Learn more about our premium DIRECTV programming, including sports & movie channel packages, music channels, and exclusive DIRECTV content available in standard and high definition.

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Billing Disputes | Phone | Residential Support | Verizon

How to dispute local, regional or long distance bills

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What factors affect the speed of my Internet access? | FiOS Internet | Residential Support | Verizon

...devices) that share your Internet connection. The quality and condition of the wiring connecting your computer(s) to the Verizon network. The wireless standard you may be using - for example, wireless routers that use the older 802.11b standard are not optimized for FiOS service....

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Installing a wireless adapter | FiOS Internet | Residential Support | Verizon

...Connecting additional computers to a Verizon MI424WR wireless network in Windows XP When adding computers to a wireless home network that includes a Verizon MI424WR router, you must have a wireless network adapter installed for each computer you're connecting to your home network.These...

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What does Verizon support? | High Speed Internet | Residential Support | Verizon

...Verizon service, but we cannot support software and equipment that you obtain from third parties. The following support boundary information gives specific examples of what is and isn't supported by Verizon Technical Support. If your support need is beyond standard Verizon support...

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What does Verizon support? | FiOS Internet | Residential Support | Verizon

...Verizon service, but we cannot support software and equipment that you obtain from third parties. The following support boundary information gives specific examples of what is and isn't supported by Verizon Technical Support. If your support need is beyond standard Verizon support...

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What does Verizon support? | High Speed Internet | Residential Support | Verizon

...Verizon service, but we cannot support software and equipment that you obtain from third parties. The following support boundary information gives specific examples of what is and isn't supported by Verizon Technical Support. If your support need is beyond standard Verizon support...

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FiOS Digital Voice Calling Plans | Phone | Residential Support | Verizon

...FiOS Digital Voice service offers two great plans: the FiOS Digital Voice Unlimited Plan and the FiOS Digital Voice Per Minute Plan. FiOS Digital Voice Unlimited Plan You get unlimited direct-dialed domestic calling, which includes calling to U.S. territories, and Puerto Rico for a low...

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I can’t access My Verizon Web site Features | FiOS Internet | Residential Support | Verizon

...you might be a "limited access" customer and need to verify your account before you have full access to all My Verizon features. By default, all new Verizon Online customers with a phone service (FiOS Digital Voice, Standard Landline Plan, or Verizon Wireless) have “limited access” to...

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Step 2: Installing a wireless network adapter | High Speed Internet | Residential Support | Verizon

...Step 2: Installing a wireless network adapter Steps to connect additional computers to an established Westell VersaLink 327W wireless home network When adding computers to a wireless home network that includes a Westell VersaLink 327W gateway, you must have a wireless network adapter...

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ONE-BILL ONE- Bill is no longer available for NEW enrollment. Customers currently enrolled in ONE-BILL who terminate their enrollment will not be able to ...

...is a billing option that combines your Verizon Wireless with your other Verizon charges, together, on one billing statement. Each month you will receive one statement showing your local, long distance, high speed Internet, TV, and Verizon Wireless charges. View Your Bill Online Pay Your...

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How to Use Selective Call Blocking | Phone | Residential Support | Verizon

...Dial 1167 on a rotary dial phone. Listen for the confirmation tone, followed by the dial tone. Dial the phone number where you want to prevent your number from being displayed. The word "Private" or "P" will appear on the display unit of the called party. Your call is blocked for one time...

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Not a Verizon Broadband customer? Select the speed you need | Dial-Up Internet | Residential Support | Verizon

...Internet service uses existing telephone wires in your home to deliver Internet connection speeds much faster than dial-up service. Faster connection speeds mean faster downloads of music, pictures, videos and more. Special filters connected to your phone jacks allow you to make phone calls...

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*69 | Phone | Residential Support | Verizon

...*69 helps identify your last incoming call. If you missed your last call and want to know who it was, dial *69. You will hear the telephone number associated with your last incoming call and, in some areas, the date and time the call was received. You may also be able to use *69 to return...

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How do I Order, Replace, and Dispose of my Battery Backup Unit? (BBU)

The Verizon Optical Network Terminal (ONT) includes a Battery Backup Unit (BBU) feature. You may utilize this feature by maintaining an active battery in the BBU.

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Satellite TV Installation & Equipment | DirecTV Receivers & Setup Process

See how easy it is to get the best satellite TV with Verizon and DIRECTV. Learn more about our receivers with HD & DVR capabilities. Get information on the ordering and the installation process.

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Per Call Blocking | Phone | Residential Support | Verizon

...name and phone number is once again displayed on a display unit unless you turn Per Call Blocking ON again. Calls to 911, toll-free (800 or 877) and 900 services cannot be blocked. Calls to some wireless customers may not be blocked. Calls made with Per Call Blocking activated to numbers...

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Selective Call Blocking | Phone | Residential Support | Verizon

...phone number is once again displayed on a display unit unless you turn Selective Call Blocking ON again. Calls to 911, toll-free (800 or 877) and 900 services cannot be blocked. Calls to some wireless customers may not be blocked. Calls made with Selective Call Blocking activated to...

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Caller ID | Phone | Residential Support | Verizon

...rings on a customer-provided display device or display telephone, giving you the opportunity to screen your calls before you answer. Caller ID will also store names, numbers, dates and times of incoming calls (storage capacity varies with your display device model). The name or number of...

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Speed Dialing | Phone | Residential Support | Verizon

...customers. Customers in MA, RI, CT, DC, DE, NJ, NY, PA, and VA who currently subscribe to the product and remove it will not be able to re-order. You assign a one-digit code for 2 - 9 of your most frequently dialed numbers and a two-digit code for 10 - 30 of your most frequently dialed...

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FiOS TV Support - FiOS On Demand with FiOS Multi-Screen | Verizon

FiOS On Demand with FiOS Multi-Screen allows you to acquire a wide range of content, and access that content on multiple devices. With Multi-Screen you have the freedom to watch videos on any compatible device to include FiOS TV Set-Top Boxes and DVRs, PCs/Laptops/Netbooks, and Mobile phones.

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Caller ID - FiOS Digital Voice | Phone | Residential Support | Verizon

...rings on a customer-provided display device or display telephone, giving you the opportunity to screen your calls before you answer. Caller ID will also store names, numbers, dates and times of incoming calls (storage capacity varies with your display device model). The name or number of your...

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DirecTV Features | Getting the Most Out of Your Satellite TV

Take advantage of all the features included with your satellite TV service from Verizon. Learn more about using DirecTV’s special features and benefits to make the most out of your TV experience.

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DirecTV Features | Getting the Most Out of Your Satellite TV

Take advantage of all the features included with your satellite TV service from Verizon. Learn more about using DirecTV’s special features and benefits to make the most out of your TV experience.

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No Title

...Operator Services may be accessed by: Dialing 00 from your home phone Dialing 0+ the destination number from your home phone for long distance calls The following operator-handled call types are available: Station-to-Station - The customer reaches an Operator via any access method and...

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Slamming | Phone | Residential Support | Verizon

...carrier. The service change is unauthorized because the service provider that ordered the change switched your local, regional toll, and/or long distance provider without proof of your authorization and verification. Law prohibits telecommunications utilities (telephone companies) from...

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Top High Speed Internet Questions | Highspeed Internet | Residential Support | Verizon

Frequently asked questions and answers regarding High Speed Internet.

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How to Use Select Call Forwarding (Special) | Phone | Residential Support | Verizon

...service, you will continue to receive the service, but you will not be permitted to re-subscribe to it if you remove it or transfer it to another customer at your current location or to a new location. When Select Call Forwarding is on, all calls on your list will be sent to the forwarding...

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New to FiOS Digital Voice? | Phone | Residential Support | Verizon

...area code and the seven digit number for all of your calls. Installation Voice Transition occurs between 3AM - 8AM. Dial tone may be lost for a few minutes during the transition. Please Note Home alarms system may be triggered during this disruption in service. Please notify your home...

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Customers with Disabilties | Verizon

Verizon is committed to providing the greatest range of communication capabilities to all of our customers. Our mission is to provide the highest quality of service and sensitivity to our customers with disabilities by empowering them with accessible telecommunications products and services.

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Setting Up Call Intercept | Phone | Residential Support | Verizon

...do not provide a valid phone number. Callers must then identify themselves before Call Intercept rings your phone and plays the recorded name of the caller. You must have Caller ID to use Call Intercept. Call Intercept is not available for business or rotary dial service. All calling...

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Whitelist information for Verizon Online customers | High Speed Internet | Residential Support | Verizon

...If you are not receiving email from a specific email address (such as jane@companyname.com) or domain (such as companyname.com), but your email service is otherwise functioning properly, please take the following steps: Check your spam filters in Verizon Netmail. You should also check the...

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Whitelist information for Verizon Online customers | FiOS Internet | Residential Support | Verizon

...If you are not receiving email from a specific email address (such as jane@companyname.com) or domain (such as companyname.com), but your email service is otherwise functioning properly, please take the following steps: Check your spam filters in Verizon Netmail. You should also check the...

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Verizon Service Outage Information - Customer Service & Support | Verizon FiOS

Verizon is working to restore service. Sign up to receive outage alerts and status of restoral efforts.

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