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Verizon Freedom Essentials Phone Plans | Verizon

With Verizon Freedom Essentials you can enjoy unlimited local and regional calling as well as nationwide calling.

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Unlimited Calling - Unlimited Long Distance | Verizon

Unlimited Calling - Unlimited Long Distance | Verizon

Unlimited local and regional calling, chat when you want for as long as you want with Verizon's Freedom Unlimited calling.

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Calling Area Information | Phone | Residential Support | Verizon

...Calling Area Information Get information about your local and regional toll calling areas. Contact Us Sign in for personalized, convenient support What's this? Did you know? Many equipment problems can be fixed in less than 5 minutes! Make sure your equipment is...

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Voicemail, Caller ID, Call Block - Calling Features | Verizon

Get voicemail, Caller ID, Call Block and more calling features from Verizon's standard home phone call features.

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Calling Features - Phone System Features

Verizon offers phone calling features packed with privacy, control and convenience - FiOS calling features caller ID Block, call forward and more.

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No Title

...and call Completion charges vary by location. No per minute long distance usage charges associated with dialing 1-Area Code-555-1212 for your home. Directory Assistance refers to a customer originated Long Distance Directory Assistance call placed to 1-AREA CODE-555-1212, where the Area...

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International Calling & International Calls | Home Phone Service | Verizon

Learn more about Verizon home phone international calling service and save on international calls.

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HD Satellite TV Services from DIRECTV | Packages, Channels, Equipment & More

Experience the best choice in satellite TV with DIRECTV. Choose from a variety of plans and programming options including HD channels and DVR service.

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HD Satellite TV Services from DIRECTV | Packages, Channels, Equipment & More

Experience the best choice in satellite TV with DIRECTV. Choose from a variety of plans and programming options including HD channels and DVR service.

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Satellite TV Installation & Equipment | DirecTV Receivers & Setup Process

See how easy it is to get the best satellite TV with Verizon and DIRECTV. Learn more about our receivers with HD & DVR capabilities. Get information on the ordering and the installation process.

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High Speed Internet Deals | Special Offers & Bundles | Verizon

Browse current deals for Verizon High Speed Internet (DSL). Shop high speed internet deals online!

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Call Block | Phone | Residential Support | Verizon

You can use Call Block to automatically block incoming calls using a screening list that you create. Call Block will reject calls from phone numbers that match those on your Call Block list. Your Call Block list is limited to either 6 or 12 numbers, depending on your region.

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Information About Your Local Exchanges | Phone | Residential Support | Verizon

...Local Exchanges Information About Your Local Exchanges Your local calling area defines the numbers you can call without incurring a charge. Your local calling area is a geographic area defined by two factors: your home exchange (also known as your prefix) and your LATA (Local Access...

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Home Phone Plans | Verizon

Verizon offers a variety of home phone plans to suit you. Find international or nationwide calling plans.

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Anonymous Call Block | Phone | Residential Support | Verizon

...their telephone numbers from a Caller ID device. Anonymous Call Block will not block calls made to you from outside your local calling area or through operator assistance. When Anonymous Call Block is activated, and there is a call to your number from a caller who has blocked the display...

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DSL Equipment - Installation | Verizon

Sign up for Verizon High Speed Internet - get wireless router, DSL equipment and installation.

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High Speed Internet Service- High Speed Internet Providers | Verizon

High Speed Internet Service- High Speed Internet Providers | Verizon

Verizon High Speed Internet service is the best value in broadband internet. Get Verizon High Speed Internet today!

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FiOS Service | Internet Services and TV Services | Verizon

Verizon offers a variety of FiOS Services and Standard Internet and TV Services including FiOS TV, FiOS Internet, FiOS Digital Voice as well as standard DSL Internet. Shop and compare internet providers.

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Billing Glossary | Phone | Residential | Verizon

Taxes and fees differ by location and the services on your account. Some taxes and fees are required to be billed and Verizon acts as the collection agent while other taxes and fees are imposed on Verizon and allowed to be surcharged. This Glossary is applicable for High Speed Internet (HSI),...

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How to Use Speed Dialing | Phone | Residential Support | Verizon

...depending on calling your area. Dial 74 on a rotary dial phone for all calling areas. Listen for the dial tone. Dial a Speed Dialing code. You can select from numbers 2 through 9. Dial the telephone number for that code. If the number is out of your calling area, add the 1 and the area code...

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Satellite TV Channels | SD and HD Channels of DIRECTV Packages

Check out the channel lineup for each DirecTV package from Verizon. Select a package and get its complete list of SD & HD channels as well as premium and music channels for both English and Spanish channels. Choose the package that fits your needs.

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Satellite TV Channels | SD and HD Channels of DIRECTV Packages

Check out the channel lineup for each DirecTV package from Verizon. Select a package and get its complete list of SD & HD channels as well as premium and music channels for both English and Spanish channels. Choose the package that fits your needs.

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Sports, Movies, Music Channels & More | DIRECTV Premium Channels

Learn more about our premium DIRECTV programming, including sports & movie channel packages, music channels, and exclusive DIRECTV content available in standard and high definition.

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DirecTV Features | Getting the Most Out of Your Satellite TV

Take advantage of all the features included with your satellite TV service from Verizon. Learn more about using DirecTV’s special features and benefits to make the most out of your TV experience.

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DirecTV Features | Getting the Most Out of Your Satellite TV

Take advantage of all the features included with your satellite TV service from Verizon. Learn more about using DirecTV’s special features and benefits to make the most out of your TV experience.

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Caller ID | Phone | Residential Support | Verizon

...calls before you answer. Caller ID will also store names, numbers, dates and times of incoming calls (storage capacity varies with your display device model). The name or number of the caller may not be displayed for every incoming call. In some cases, you will see a message on your Caller...

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Collect Calls, Third Party Billing, and Special Area Codes | Phone | Residential Support | Verizon

...Collect Calls, Third Party Billing, and Special Area Codes FiOS Digital Voice has the following calling restrictions: You cannot make or receive collect calls You cannot use Third Party Calling or call numbers that use a 700, 900, or 976 area code. See also: Related FiOS Digital Voice...

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Anonymous Call Rejection | Phone | Residential Support | Verizon

...from callers who have blocked the display of their telephone numbers for Caller ID. Anonymous Call Rejection does not block calls made to you from outside your local calling area or through operator assistance. When Anonymous Call Rejection is on, your phone will not ring if callers have...

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How to Use Select Call Forwarding (Special) | Phone | Residential Support | Verizon

...How to Use Select Call Forwarding (Special) How to Use Select Call Forwarding (Special) Note This service is no longer available to new customers. If you currently subscribe to this service, you will continue to receive the service, but you will not be permitted to re-subscribe to it if you...

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Optional Features - FiOS Digital Voice | Phone | Residential Support | Verizon

...number area code, will I pay long distance charges for calls placed from my FiOS Voice phone? Return to FiOS Digital Phone topics What is a Virtual Telephone Number? A FiOS Digital Voice Virtual Telephone Number is a telephone number that acts as a second phone number for incoming calls...

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OnePoint Voice Mail | Phone | Verizon

OnePoint Voice Mail | Phone | Verizon

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Explanation of Taxes, Fees, Surcharges and Other Charges on Your Bill | Phone | Residential Support | Verizon

Taxes, fees, surcharges, and other charges vary based on the products you purchase and your service location.

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Using Your FiOS Digital Voice Service | Phone | Residential Support | Verizon

How do I place calls and what are the calling features of FiOS Digital Voice?

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Moving FiOS - Internet, TV, Phone Services | Welcome to FiOS | Verizon

...When you move within your current Verizon service area, you may have the option of keeping your current telephone number. To check if you can keep your number, please enter it along with your new address. If your existing number cannot be assigned to your new address you will have a list of...

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Caller ID - FiOS Digital Voice | Phone | Residential Support | Verizon

...Digital Voice Caller ID shows the name and number of the person calling you. Caller information will appear between the first and second rings on a customer-provided display device or display telephone, giving you the opportunity to screen your calls before you answer. Caller ID will also...

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Caller ID for FiOS TV | FiOS TV | Residential | Verizon

Helpful information regarding Caller ID for FiOS TV

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International Calling | Phone | Residential Support | Verizon

Learn how to place an international call.

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Anonymous Call Rejection - FiOS Digital Voice | Phone | Residential Support | Verizon

...Anonymous Call Rejection - FiOS Digital Voice You can use Anonymous Call Rejection to reject most phone calls from callers who have blocked the display of their telephone numbers for Caller ID. Anonymous Call Rejection does not block calls made to you from outside your local calling area or...

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Do Not Disturb | Phone | Residential Support | Verizon

...calls can be moved to a voice mailbox (if available) or receive an announcement stating that you are not available. Calls received from outside your local calling area or through operator assistance cannot be screened and will ring through. Do Not Disturb does not affect your outgoing...

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Star Codes | Phone | Residential Support | Verizon

How to activate or deactivate a calling feature: landline phone, copper-wire phone, home phone.

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Call Forwarding Busy Line/Do Not Answer | Phone | Residential Support | Verizon

How to forward your incoming calls: landline phone, copper-wire phone, home phone.

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Busy Redial | Phone | Residential Support | Verizon

...local telephone number you called for up to 30 minutes. If the number is not available after 30 minutes, the redialing is cancelled. You can cancel the redial with a code if you do not want to wait for the number to become available. Depending on your calling area, Busy Redial is activated...

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How to Use Three-Way Calling | Phone | Residential Support | Verizon

...How to Use Three-Way Calling How to Use Three-Way Calling Whether you made or received the initial call, you can use Three-Way Calling to add a third person to your call at any time. Adding a third person to your call After calling the first party, press your phone's recall feature (Flash,...

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FiOS Digital Voice Virtual Telephone Number | Phone | Residential Support | Verizon

...Digital Voice Area Codes using Verizon's Pick Your Own Area Code feature. Not all Area Codes are available. Alternate Telephone Numbers can be used only for incoming calls to your Main FiOS Digital Voice telephone number. Therefore, someone located in the same local calling area as your...

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Phone Residential Setup | Verizon

How to setup your Verizon phone services from voice mail to calling features such as caller id and call forwarding.

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Making Calls From Your FiOS Digital Voice Phone | Phone | Residential Support | Verizon

...Local and Domestic Long Distance Calls To place a U.S. domestic or Canadian call, dial the area code plus the seven-digit phone number of the person you want to call. International calls To place an international call, dial 011 + the Country Code + the telephone number of the person you want...

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Incomplete Calls, Dead Air, Fast Busy | Phone | Residential Support | Verizon

...Incomplete Calls, Dead Air, Fast Busy Incomplete Calls, Dead Air, Fast Busy Check your phone equipment A common cause of incomplete calls is a stuck or malfunctioning keypad. Make sure you can hear all tones when you dial. Follow the manufacturer's instructions to maintain your equipment....

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Verizon Unlawful Call Center | Phone | Residential Support | Verizon

The Verizon Unlawful Call Center (UCC) contact information for unwanted or unlawful calls.

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Home Voice Mail Features and User Guides | Verizon

Home Voice Mail answers your phone calls while you are away, on the Internet, sending a fax, or taking another call. You can retrieve your voice messages at anytime, from any Touch tone phone, whether from your home or a remote location without the need of additional equipment.

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Disable Call Waiting for Windows® 95/98 | Dial-Up Internet | Residential Support | Verizon

...In the How I dial from this location area, select This location has call waiting, and then enter the code to disable Call Waiting. Click OK. Try to connect to see if this corrects your problem. SolutionDesc1=18340; N N N N N N N N 4661 c4661 c4661 Sign in for personalized,...

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Disable Call Waiting for Windows® NT | Dial-Up Internet | Residential Support | Verizon

...In the How I dial from this location area, select This location has call waiting, and then enter the code to disable Call Waiting. Click OK. Try to connect to see if this corrects your problem. SolutionDesc1=18340; N N N N N N N N 4565 c4565 c4565 Sign in for personalized,...

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Dialing Domestic Calls - FiOS Digital Voice | Phone | Residential Support | Verizon

...Dialing Domestic Calls - FiOS Digital Voice To make a call to locations in the U.S., U.S. territories (American Samoa,Guam, Mariana Islands and U.S. Virgin Islands), Puerto Rico or Canada, dial the 3-digit area code + the 7-digit phone number of the person you are calling. You do not have to...

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FiOS TV | Compare FiOS TV to Cable TV Providers

See how FiOS TV compares to cable TV. Verizon FiOS TV offers hundreds of channels and an unparallel all-digital TV experience.

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FiOS TV | Compare FiOS TV to Cable TV Providers

See how FiOS TV compares to cable TV. Verizon FiOS TV offers hundreds of channels and an unparallel all-digital TV experience.

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Product User Guides - How to Use Your Phone's Calling Features | Phone | Residential Support | Verizon

Product User Guides - How to Use Your Phone's Calling Features available in English and Spanish

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Linksys BEFSR41W Router Lights | High Speed Internet | Residential Support | Verizon

...connection. The Diag light corresponds to the self-test the router performs each time it is turned on. The lights corresponding to each LAN (Local Area Network) port are numbered 1 - 4. These lights indicate the link, activity, duplex, collision, and speed for that respective port. Light...

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Linksys wireless router diagnostic lights | High Speed Internet | Residential Support | Verizon

...DSL connection. The Diag light corresponds to the self-test the router performs each time you turn it on. The lights corresponding to each LAN (Local Area Network) port are numbered 1 - 4. These lights indicate the link, activity, duplex, collision, and speed for that respective port. Light...

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Calls Are Not Connecting | Phone | Residential Support | Verizon

Learn how to check your broken phone or have the Verizon Troubleshooter check it.

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Speed Dialing | Phone | Residential Support | Verizon

...numbers. You can store phone numbers that are up to 28 digits long, enabling you to include a long distance carrier access code and the call recipient's area code and phone number. Once programmed, the codes will work from any phone in your home. PageIntroText=46670 Contact Us...

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*69 | Phone | Residential Support | Verizon

...call and, in some areas, the date and time the call was received. You may also be able to use *69 to return the call automatically with the touch of a button. *69 can only announce the telephone number associated with the last incoming call if it is available from the network and the...

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OnePoint Voice Mail - Sending Messages | Phone | Residential Support | Verizon

...Send message without ringing the recipient's phone You can send a message to other Verizon Home Voice Mail users or Group Lists within your calling area, without ringing the recipient's phone. Start at the Home Voice Mail Main Menu. Press to send a message. Enter the 10-digit number or the...

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Caller ID With Name - FiOS Digital Voice | Phone | Residential Support | Verizon

...Digital Voice Caller ID With Name - FiOS Digital Voice If you have Caller ID with Name you can see the name and phone number of an incoming caller on your phone or Caller ID device. The Caller ID screen will display the names and numbers of most of your callers; however, Caller ID with Name...

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Three-Way Calling - FiOS Digital Phone | Phone | Residential Support | Verizon

...Phone Three-Way Calling for your FiOS® Digital phone adds a third person, local or long distance, to your phone conversation at any time. As long as the originator of the three-way call stays on the line, either of the other parties can hang up and leave the remaining two callers to continue...

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FiOS TV Programming & Features | FiOS TV | Residential Support | Verizon

FiOS TV offers a wide variety of programming for everyone with hundreds of digital arts, entertainment, news, movie, and sports channels.

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Stopping Unauthorized Charges | Phone | Residential Support | Verizon

...apply to charges from Verizon business partners such as DirecTV or Verizon Wireless. If you wish to order any of these blocking options, please call 1-800-Verizon (1-800-837-4966). Cramming is a term for unauthorized charges on your phone bill such as a monthly charge for voice mail or any...

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Cramming | Phone | Residential Support | Verizon

...Beware of sales calls. Know what you are authorizing before they agree. Read the fine print on all contracts, applications, or contest entry forms you sign. Avoid any that seem vague. Do not accept collect calls from people you do not know and do not return calls to unfamiliar area codes and...

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Sending a Fax Using FiOS Digital Voice | Phone | Residential Support | Verizon

...for all domestic calls including faxes that you send. You will be charged for faxes sent to international destinations at the same rates as international phone calls. International charges apply no matter what calling plan you have. Fax Transmissions Will Appear In Your Call Logs Your fax...

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FiOS Digital Voice | Phone | Residential Support | Verizon

Learn about FiOS Digital Voice, a specific type of Voice Over Internet Protocol (VoIP).

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New to FiOS Digital Voice? | Phone | Residential Support | Verizon

...calls. You can manage your calling features and your calls from any computer with an Internet connection, by using the online Account Manager. 10-Digit Dialing To make a call using FiOS Digital Voice, you must dial the area code and the seven digit number for all of your calls....

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Information Regarding Service Disruptions | FiOS Internet | Residential Support | Verizon

...an Emergency Call after the Battery Backup Unit Shuts Down? You must maintain an active battery in the Battery Backup Unit (BBU) for it to function. The BBU will shut down approximately one hour before that battery has completely drained. If you need to make an emergency phone call after...

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Calls Are Not Connecting | Phone | Residential Support | Verizon

Learn how to check your broken phone or have the Verizon Troubleshooter check it.

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Forwarding Calls From Other Phone Numbers | Phone | Residential Support | Verizon

...Forwarding Calls From Other Phone Numbers Forwarding Calls From Other Phone Numbers Call Forwarding-No Answer/Busy Transfer is required on all phone numbers that forward to OnePoint Voice Mail. Depending on your Central Office, multiple phone numbers must be forwarded to either the system...

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FiOS Digital Voice | Phone | Residential Support | Verizon

Verizon's FiOS® Digital Voice is an advanced voice service on Verizon's 100% fiber-optic network.

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Your First or Final Verizon Bill | Phone | Residential Support | Verizon

...numbers or if you are moving within the Verizon local service area, your final charges are rolled over to the first bill for your new service. Your Final Bill After Disconnecting Your Service When you disconnect your service, you can call 1-800-VERIZON (1-800-837-4966) to specify when you...

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Move Your Service | Phone | Residential Support | Verizon

f you are a current Verizon customer moving into or within a Verizon service area, you can move the service at your current location to your new location

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What does Verizon support? | High Speed Internet | Residential Support | Verizon

...Voice features/programming provided by Verizon such as voicemail, call forwarding, anonymous call block, etc. In Home Agent Web Support Live Support Non-Verizon long distance service Not supported by Verizon, please contact your service provider Non-Verizon VOIP (e.g., Vonage, Skype,...

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Not a Verizon Broadband customer? Select the speed you need | Dial-Up Internet | Residential Support | Verizon

...See if Verizon High Speed Internet is available in your area. Verizon FiOS Internet Verizon FiOS Internet service uses the Verizon fiber optic network to achieve connection speeds even greater than those available today with Verizon High Speed Internet. FiOS service is delivered to your home...

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What does Verizon support? | High Speed Internet | Residential Support | Verizon

...Voice features/programming provided by Verizon such as voicemail, call forwarding, anonymous call block, etc. In Home Agent Web Support Live Support Non-Verizon long distance service Not supported by Verizon, please contact your service provider Non-Verizon VOIP (e.g., Vonage, Skype,...

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What does Verizon support? | FiOS Internet | Residential Support | Verizon

...Voice features/programming provided by Verizon such as voicemail, call forwarding, anonymous call block, etc. In Home Agent Web Support Live Support Non-Verizon long distance service Not supported by Verizon, please contact your service provider Non-Verizon VOIP (e.g., Vonage, Skype,...

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How do I manage mail filters in Microsoft® Outlook Express? | High Speed Internet | Residential Support | Verizon

...In the Perform the Following Action area, define the desired action by checking the appropriate box, then click the folder, person or file you want to send the matching incoming messages to. Click OK. The Inbox Assistant window reappears with your Rule (filter). If the Rule is correct,...

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How do I manage mail filters in Microsoft® Outlook Express? | High Speed Internet | Residential Support | Verizon

...In the Perform the Following Action area, define the desired action by checking the appropriate box, then click the folder, person or file you want to send the matching incoming messages to. Click OK. The Inbox Assistant window reappears with your Rule (filter). If the Rule is correct,...

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Verizon with Windows Live: Service No Longer Available | High Speed Internet | Residential Support | Verizon

...Visit Verizon Online Help or call 1-800-567-6789 and select the Technical Support option for assistance. SolutionDesc1=45543 Contact Us Sign in for personalized, convenient support What's this? Did you know? Many equipment problems can be fixed in less than 5 minutes!...

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What factors affect the speed of my Internet access? | FiOS Internet | Residential Support | Verizon

...monitors, physical obstructions such as walls and floors, garage door openers, cordless phones, florescent bulbs and other Wi-Fi networks in your area may all cause interference with your router’s signal. Identifying the specific interference is difficult and sometimes impossible due to all...

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How do I manage mail filters in Microsoft® Outlook Express? | FiOS Internet | Residential Support | Verizon

...In the Perform the Following Action area, define the desired action by checking the appropriate box, then click the folder, person or file you want to send the matching incoming messages to. Click OK. The Inbox Assistant window reappears with your Rule (filter). If the Rule is correct,...

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Battery Backup Unit (BBU) | FiOS Internet | Residential Support | Verizon

The ONT includes a Battery Backup Unit (BBU) feature. You may utilize this feature by maintaining an active battery in the BBU.

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CableCARDS | FiOS TV | Residential Support | Verizon

...You can watch FiOS TV Local Standard Definition (SD) and High Definition (HD) local digital channels without a Set-Top Box or CableCard plugged into the Digital Cable Ready (DCR) slot. What should I do if I want to receive interactive services, such as the FiOS TV Interactive Media Guide...

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Fraud and Scam Alerts

...As a reminder, always review your communications bill carefully. If you see any suspicious activity, call your regional Verizon office at the number listed on your bill. By working together, we can help reduce the prevalence of scams that hurt our customers and cost our industry billions of...

Troubleshooting FiOS Phone Service | Phone | Residential Support | Verizon

...Check My Alerts for important information about your Verizon account, appointments, equipment, local outages and more.

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Battery Backup Unit (BBU) | FiOS TV | Residential | Verizon

Helpful information regarding the ONTs Battery Backup Unit (BBU)

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Shutting Down Your Service for Vacations | Phone | Residential Support | Verizon

...Call Verizon at 1-800-VERIZON (1-800-837-4966) to arrange to temporarily suspend your service. Charges may apply to initially suspend and reconnect your phone service while you are away from home. Reactivation Your phone will be reactivated on the date you initially requested for your...

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FiOS Digital Voice - Internet Related Features | Phone | Residential Support | Verizon

...a call that I have placed or received? How do I use Place a Call? How do I use Call Forwarding with scheduling? What is Voice Mail Forwarding? Can I forward the same Voice Mail message to more than one E-mail address? What is Schedule Call Back & how do I use it? How do I use Permanent Caller...

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Back-Up Phone Number - FiOS Digital Voice | Phone | Residential Support | Verizon

...FiOS Digital Voice Back-Up Phone Number - FiOS Digital Voice You can use FiOS® Digital Voice to set up a secondary contact phone number where your calls can be forwarded automatically in the event your FiOS Digital Voice service is not working. This back-up will be invoked whenever an...

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No Dial Tone on All Phones | Phone | Residential Support | Verizon

No Dial Tone on All Phones - This situation could be the result of disconnected service (a temporary suspension of service or an unpaid account) or an outside line problem.

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Determine if Problem is With Inside or Outside Wiring | Phone | Residential Support | Verizon

Learn how to check your phone's problem is inside or outside wiring or have the Verizon Troubleshooter check it.

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Phone Book - FiOS Digital Voice | Phone | Residential Support | Verizon

...Phone Book - FiOS Digital Voice Phone Book - FiOS Digital Voice You can use your FiOS® Digital Voice online Phone Book to save your frequently called contacts, as well as key information, such as email addresses, home addresses, and much more. You can synchronize the information in your...

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Open Your Voice Mail Away From Home - FiOS Digital Voice | Phone | Residential Support | Verizon

...mailbox number (your FiOS Digital Voice phone number with area code). Enter your 4-10 digit Passcode followed by a pound # sign. Follow the provided recorded instructions. See also: Home Voice Mail with FiOS Voice Related Calling Feature topics SeeAlsoLinks=42381,46670 Contact Us...

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Calendar - FiOS Digital Voice | Phone | Residential Support | Verizon

...In the Operation area, click Synchronize. Click OK. You are returned to the Synchronization wizard. Click Synchronize. Synchronization begins. Click Accept then Exit to accept all changes and close the wizard. See also: Related Calling Feature topics - FiOS Digital Voice...

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