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backup assistant 

Verizon Online Backup and Sharing | Residential | Verizon

Use Verizon Online Backup and Sharing to store and back up securely to an online storage location in the cloud, then access and share your files from anywhere.

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Internet Security and Backup | Verizon

In need of computer technical support or anti-virus removal? Verizon's premium technical support is fast and convenient!

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How do I Order, Replace, and Dispose of my Battery Backup Unit? (BBU)

The Verizon Optical Network Terminal (ONT) includes a Battery Backup Unit (BBU) feature. You may utilize this feature by maintaining an active battery in the BBU.

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Battery Backup Unit (BBU) | FiOS Internet | Residential Support | Verizon

The ONT includes a Battery Backup Unit (BBU) feature. You may utilize this feature by maintaining an active battery in the BBU.

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Battery Backup Unit (BBU) | FiOS TV | Residential | Verizon

Helpful information regarding the ONTs Battery Backup Unit (BBU)

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Digital Voice - Home Phone Service Providers | Verizon

Learn more about FiOS digital voice home phone service. Crystal clear voice quality from our 100% fiber-optic network.

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Store Locator

Upgrade your broadband experience today with Verizon add-on services. Protect your computer from viruses & spyware, back up and share files online, and insure your most valuable electronics.

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Battery Backup Unit (BBU) Audible Alarms | FiOS Internet | Residential Support | Verizon

...and maintained in the BBU, it is very important that you familiarize yourself with the indicator lights and audible alarm to ensure that you have backup power if it's needed. Please note: During a power outage, only your standard telephone service will receive power if an active battery is...

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Battery Backup Unit (BBU) Indicator Lights | FiOS Internet | Residential Support | Verizon

Battery Backup Unit (BBU) Indicator Lights Battery Backup Unit (BBU) Indicator Lights You have received one of the following BBU models as part of your Verizon FiOS installation. Please look at the photos to determine which model you have. Models #1 and #2 The models above use a...

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Home Phone Plans | Verizon

Verizon offers a variety of home phone plans to suit you. Find international or nationwide calling plans.

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Calling Features - Phone System Features

Verizon offers phone calling features packed with privacy, control and convenience - FiOS calling features caller ID Block, call forward and more.

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FiOS Deals | Special Offers & Bundles

Browse current deals for Verizon FiOS Internet, FiOS TV and FiOS Digital Voice service. Shop FiOS deals online!

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FiOS Deals | Special Offers & Bundles

Browse current deals for Verizon FiOS Internet, FiOS TV and FiOS Digital Voice service. Shop FiOS deals online!

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Analog vs Digital - How Digital Phone Works | Verizon

How does your analog phone service compare to digital phone service? Verizon's Fiber Optic technology offers gives you HD-quality communication.

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Computer - TV Protection Plans | Verizon

Verizon has the computer and TV protection plan for your home. Protect all your TVs, computers, includes Macs!

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Move Up with FiOS | Internet, TV, & Phone

Are you moving? Move up with Verizon FiOS with great deals on Internet, TV, and Phone service. Verizon has simple steps to get you started.

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FiOS Service | Internet Services and TV Services | Verizon

Verizon offers a variety of FiOS Services and Standard Internet and TV Services including FiOS TV, FiOS Internet, FiOS Digital Voice as well as standard DSL Internet. Shop and compare internet providers.

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Verizon FiOS | FiOS Internet

Experience Verizon FiOS Internet, FiOS TV and Phone. With the fastest speeds in the country, FiOS Quantum Internet redefines high speed Internet. Official site.

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Buy or Register Domain Names - Website Builder | Verizon

Buy, Register or find a domain. Use website builder to build a website, or get the email address that's right for you.

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FiOS TV | Compare FiOS TV to Cable TV Providers

See how FiOS TV compares to cable TV. Verizon FiOS TV offers hundreds of channels and an unparallel all-digital TV experience.

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FiOS TV Mundo Spanish TV Deals & Bundles | Verizon

Shop for the latest deals on FiOS TV Mundo Spanish TV Plans.

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Shop Verizon Deals & Compare | TV, Internet, Phone

Shop and compare Verizon’s fastest internet service and TV. Get deals and best available prices.

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FiOS Quantum Internet - Fastest Internet | Internet Speed Test

Experience Verizon FiOS Internet, with the fastest speeds in the country. Take the Internet Speed Test. FiOS Quantum Internet

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Refer A Friend

You've got friends in all the right places! ENTER YOUR REFER A FRIEND CODE TO GET STARTED Refer a Friend Program Details FiOS Triple Play $ 79 99 MO. Bundle includes: FiOS Quantum Internet 50/25 Mbps upgrade for 2 years Limited time $49.99 activation fee waived online for 2...

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Verizon My Rewards Plus - FiOS Loyalty Rewards Program | Verizon

As a Verizon customer, we appreciate all you do, we created the Verizon My Rewards+ program to show our thanks, which rewards you for the things you do every day

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FiOS TV | Compare FiOS TV to Cable TV Providers

See how FiOS TV compares to cable TV. Verizon FiOS TV offers hundreds of channels and an unparallel all-digital TV experience.

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Verizon Service Outage Information - Customer Service & Support | Verizon FiOS

Verizon is working to restore service. Sign up to receive outage alerts and status of restoral efforts.

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How to change your back up battery

Verizon QuickGuides - How to change your back up battery

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Essentials & Extras | FiOS Internet | Residential Support | Verizon

...Protect and share what matters most with Verizon Online Backup and Sharing. Schedule automatic backups to a secure online storage location in the cloud, and prevent the loss of irreplaceable files like photos, videos, and music. Then view, stream and share them online with friends and family....

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Do more with your broadband connection | High Speed Internet | Residential Support | Verizon

...Protect and share what matters most with Verizon Online Backup and Sharing. Schedule automatic backups to a secure online storage location in the cloud, and prevent the loss of irreplaceable files like photos, videos, and music. Then view, stream and share them online with friends and family....

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Do more with your dial-up connection | Dial-Up Internet | Residential Support | Verizon

...Protect and share what matters most with Verizon Online Backup and Sharing. Schedule automatic backups to a secure online storage location in the cloud, and prevent the loss of irreplaceable files like photos, videos, and music. Then view, stream and share them online with friends and family....

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Tutorials Center | High Speed Internet | Residential Support | Verizon

...Using Verizon Online Backup & Sharing Contact Us 14488 spam detector sub-accounts subaccounts Internet 101 new Inbox block senders Outlook Express; c14488 Sign in for personalized, convenient support What's this? Did you know? Many equipment...

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FiOS Installation: The Installation Appointment | FiOS Internet | Residential Support | Verizon

...Unit (BBU) feature. You may utilize this feature by maintaining an active batatery in the BBU. With an active battery, the BBU will provide backup power for your basic FiOS voice services, including Emergency 911 dialing, for up to 8 hours in the event of a commercial power failure. You are...

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Tutorials Center | FiOS Internet | Residential Support | Verizon

...Using Verizon Online Backup & Sharing Messages that are sent to me are being returned to sender Set up sub-accounts Set up your email software with your Verizon email account settings Contact Us 14488 spam detector sub-accounts subaccounts Internet 101 new Inbox block senders...

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Tutorials Center | High Speed Internet | Residential Support | Verizon

...Using Verizon Online Backup & Sharing Contact Us 14488 spam detector sub-accounts subaccounts Internet 101 new Inbox block senders Outlook Express; c14488 Sign in for personalized, convenient support What's this? Did you know? Many equipment...

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FiOS Internet Residential Setup | Verizon

Getting started with FiOS Internet. Home page of numerous resources for all your install questions including equipment, length of install, requirements, and more.

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Verizon Support

...Backup Unit (BBU) feature. You may utilize this feature by maintaining an active battery in the BBU. With an active battery, the BBU will provide backup power for your basic FiOS voice services, including Emergency 911 dialing, for up to 8 hours in the event of a commercial power failure. You...

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Verizon FiOS Internet Customer Service & Support | Verizon

Verizon FiOS Internet - Customer Service & Support. Home page of numerous resources for all of your self help needs for Verizon FiOS. Including: Setup, Email, Wi-Fi, Networking, and more.

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Verizon High Speed Internet Customer Service and Support | Verizon

Verizon High Speed Internet Customer Service and Support. Find online help resources for High Speed Internet (DSL), including Setup, Email, Wi-Fi and Networking.

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General Dial-Up Internet Residential Support | Verizon

Fix Problems connecting to the Internet Check your Internet connection Username and password help More Set up Create a Dial-Up connection Set up your primary email account More Learn Online usage questions Local dial-up access numbers We'll handle that. Select a...

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Why do I need my Verizon Online user name and password? | FiOS Internet | Residential Support | Verizon

Why do I need my Verizon Online user name and password? Why do I need my Verizon Online user name and password? To access your Verizon Online email You need your user name and password to access your email. Learn more about accessing your email. To access Verizon Online features and services You...

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Verizon FiOS Internet Service System Requirements | FiOS Internet | Residential Support | Verizon

Verizon FiOS Internet Service System Requirements Verizon FiOS Internet Service System Requirements Verizon FiOS Internet Service provides the same features as our Verizon High Speed Internet and requires similar equipment. It is the fiber optic technology and the speed that sets Verizon FiOS...

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Identify devices that require a filter | High Speed Internet | Residential Support | Verizon

Identify devices that require a filter Identify devices that require a filter Filters block the DSL signal from reaching your telephone, fax, or answering machine. Except for your DSL modem or wireless router, every telephone machine sharing the phone line that has Verizon High Speed Internet...

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Are there additional costs associated with filing a Verizon PC & TV Protection Plans Service claim? | High Speed Internet | Residential Support | Verizon

Are there additional costs associated with filing a Verizon PC & TV Protection Plans Service claim? Are there additional costs associated with filing a Verizon PC & TV Protection Plans Service claim? To file and complete a Verizon PC & TV Protection Plans Service claim, you will have to pay a...

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Why do I need my Verizon Online user name and password? | Dial-Up Internet | Residential Support | Verizon

Why do I need my Verizon Online user name and password? Why do I need my Verizon Online user name and password? To connect to the Internet Each time you connect to the Internet using your Verizon Online service, you sign in with your Verizon Online user name and password. Verizon High Speed...

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Why do I need my Verizon Online user name and password? | High Speed Internet | Residential Support | Verizon

Why do I need my Verizon Online user name and password? Why do I need my Verizon Online user name and password? To connect to the Internet Each time you connect to the Internet using your Verizon Online service, you sign in with your Verizon Online user name and password. Verizon High Speed...

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Verizon FiOS Internet Service System Requirements | FiOS Internet | Residential Support | Verizon

Verizon FiOS Internet Service System Requirements Verizon FiOS Internet Service System Requirements Verizon FiOS Internet Service provides the same features as our Verizon High Speed Internet and requires similar equipment. It is the fiber optic technology and the speed that sets Verizon FiOS...

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Identify devices that require a filter | High Speed Internet | Residential Support | Verizon

Identify devices that require a filter Identify devices that require a filter Filters block the DSL signal from reaching your telephone, fax, or answering machine. Except for your DSL modem or wireless router, every telephone machine sharing the phone line that has Verizon High Speed Internet...

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Checking the service at the Optical Network Terminal (ONT) | FiOS Internet | Residential Support | Verizon

Checking the service at the Optical Network Terminal (ONT) Checking the service at the Optical Network Terminal (ONT) There are two hardware items that were installed when your residence was set up for FiOS service: Optical Network Terminal (ONT) Battery Backup Unit (BBU) Have you verified that...

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Why do I need my Verizon Online user name and password? | High Speed Internet | Residential Support | Verizon

Why do I need my Verizon Online user name and password? Why do I need my Verizon Online user name and password? To connect to the Internet Each time you connect to the Internet using your Verizon Online service, you sign in with your Verizon Online user name and password. Verizon High Speed...

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Clearing your proxy settings in Firefox 2 | Dial-Up Internet | Residential Support | Verizon

Clearing your proxy settings in Firefox Clearing your proxy settings in Firefox 2 To clear proxy settings in Firefox: From the Tools menu, select Options. Click the Advanced tab. Click the Network tab. Click the Settings button. To clear the proxy settings, select Direct connection to the Internet...

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Checking the Battery Back-up Unit (BBU) for power | FiOS Internet | Residential Support | Verizon

Checking the Battery Back-up Unit (BBU) for power Checking the Battery Back-up Unit (BBU) for power Have you had a power outage in the last eight hours? Yes: Your BBU provides up to 8 hours of power to your phone service. Check the red battery status indicator light on the BBU. If the red...

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Computer Technical Support - Computer Virus Removal | Verizon

In need of computer technical support or anti-virus removal? Verizon's premium technical support is fast and convenient!

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How to get back online after a power outage | FiOS TV | Residential Support | Verizon

How to get back online after a power outage How to get back online after a power outage It’s possible that after electrical power is restored, you may still be without FiOS TV service. Sometimes resetting your Battery Backup Unit (BBU) is needed. To reset your Battery Backup Unit: Unplug the...

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Introduction to your FiOS equipment | FiOS TV | Residential Support | Verizon

...Battery Backup Unit (BBU) ONT Power Supply Unit (OPSU) See Also: BBU Audible Alarms BBU Indicator Lights SolutionDesc1=42504,42506,42505;SeeAlsoLinks=42554,42556 Contact Us Sign in for personalized, convenient support What's this? Did you...

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How to get back online after a power outage | FiOS TV | Residential Support | Verizon

How to get back online after a power outage How to get back online after a power outage It’s possible that after electrical power is restored, you may still be without FiOS TV service. Sometimes resetting your Battery Backup Unit (BBU) is needed. To reset your Battery Backup Unit: Unplug the...

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Help with a Service Outage | FiOS TV | Residential Support | Verizon

Help with a Service Outage Help with a Service Outage Where can I get information from Verizon if there is a service outage in my neighborhood? Usually if there is a blackout or weather-related service outage, information is provided through a variety of online sources. To get the most current...

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Required Equipment for FiOS TV | FiOS TV | Residential Support | Verizon

Required Equipment for FiOS TV Required Equipment for FiOS TV In addition to the equipment required for FiOS Internet Service, the following equipment is also required for FiOS TV: TV: FiOS TV is compatible with all TV types. A cable-ready TV tuner gives you reception of local service below...

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Additional FiOS TV Installation Information | FiOS TV | Residential Support | Verizon

Additional FiOS TV Installation Information Additional FiOS TV Installation Information What happens during installation? Your installation includes connecting up to three televisions with existing coaxial outlets (including installation of Set Top Boxes). It also includes programming of the FiOS...

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FiOS Internet Service Requirement Equipment | FiOS TV | Residential Support | Verizon

FiOS Internet Service Requirement Equipment FiOS Internet Service Requirement Equipment If you do not already have Verizon FiOS Internet Service, the following equipment will also be installed by your Verizon FiOS TV technician: An Optical Network Terminal (ONT) will be installed on the outside of...

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Back-Up Phone Number - FiOS Digital Voice | Phone | Residential Support | Verizon

...Save to ensure the backup numbers are stored. Emergency Calls During a Power Outage In the case of an electrical outage, your FiOS Digital Voice service that is provisioned through your normal telephone jacks will continue to operate on backup power through the Battery Backup* feature of the...

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Troubleshooting | Phone | Residential Support | Verizon

...to make or receive calls, including emergency calls to 911, without a charged battery or other backup power source until commercial power is restored. During an electrical outage, the Battery Backup Unitwill not power your Internet Services or computer. If you cannot access your computer and...

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New to FiOS Digital Voice? | Phone | Residential Support | Verizon

New to FiOS Digital Voice? New to FiOS Digital Voice? FiOS® Digital Voice is an advanced voice service on Verizon's 100% fiber-optic network. It has enhanced calling features that give you control and flexibility when making and receiving calls. You can manage your calling features and your calls...

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FiOS Phone - Checking the Battery Back-up Unit (BBU) | Phone | Residential Support | Verizon

See also:Related FiOS Phone Service topics Troubleshooter Tools FiOS Phone - Checking the Battery Back-up Unit (BBU) FiOS Phone - Checking the Battery Back-up Unit (BBU) In addition to your ONT, your service has a Battery Back-up Unit (BBU)* that is located inside your garage or house. In case...

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FiOS Digital Voice | Phone | Residential Support | Verizon

Learn about FiOS Digital Voice, a specific type of Voice Over Internet Protocol (VoIP).

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Essentials and Extras

...Protect and share what matters most with Verizon Online Backup and Sharing. Schedule automatic backups to a secure online storage location in the cloud, and prevent the loss of irreplaceable files like photos, videos, and music. Then view, stream and share them online with friends and family....

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Verizon FiOS Customer Service & Support | Verizon

Main landing page for Verizon FiOS residential customer service and support.

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Verizon FiOS Customer Service & Support | Verizon

Main landing page for Verizon FiOS residential customer service and support.

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Verizon QuickGuides Videos - Short How To FiOS Videos | Verizon

Let Us Show You How! Our short videos cover a full spectrum of topics to help you in a flash. Let Us Show You How! Our short videos cover a full spectrum of topics to help you in a flash.

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Troubleshooting your Verizon FiOS router

Verizon QuickGuides - Troubleshooting your Verizon FiOS router

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How to print wirelessly from your iPad, iPhone or iPod

Verizon QuickGuides - How to print wirelessly from your iPad, iPhone or iPod

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How to Reset your FiOS Router to Defaults

Verizon QuickGuides - How to Reset your FiOS Router to Defaults

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How to create a secure password

Verizon QuickGuides - How to create a secure password

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How to add a wireless printer to your wireless network

Verizon QuickGuides - How to add a Printer to a wireless network

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How to connect an iPhone or iPad to your wireless network

Verizon QuickGuides - How to connect an iPhone or iPad

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Why you need virus or malware protection

Verizon QuickGuides - Why you need virus or malware protection

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How to set up your wireless network

Verizon QuickGuides - How to set up your wireless network

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Quick Connection Fix

Verizon QuickGuides - The Quick Connection Fix to Fix Router Problems

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Tips to fix a slow connection

Verizon QuickGuides - Tips to Fix a Slow Internet Connection – How To Fix Your Connection

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Troubleshooting Game Lag

Verizon QuickGuides - Troubleshooting gaming lag

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How Fast is FiOS

Verizon QuickGuides - How Fast is FiOS? Discover Internet that is up to 15X Faster

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How to use the FiOS Speed Optimizer

Verizon QuickGuides - How to Use the FiOS Internet Speed Optimizer

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About Your Optical Network Terminal

Verizon QuickGuides - About Your Optical Network Terminal - Installing Your ONT

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Wiring Your Home for FiOS

Verizon QuickGuides - Wiring Your Home for FiOS

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Port Forwarding with your Verizon FiOS router

Verizon QuickGuides - Port Forwarding with your Verizon FiOS router

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Troubleshooting with the DMZ

Verizon QuickGuides - Having connections problems with your game console? Try moving it to the DMZ, a network security neutral zone with a less restricted connection to the Internet. Many of your gaming connection problems can be solved by using DMZ settings with your game console. Give it a...

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Verizon Support

Verizon QuickGuides - How to Communicate with Verizon. Problem with your FiOS service? Instead of reaching for the phone, contact Verizon support online. Verizon Support Online will give you fast answers to all your questions, and resolve FiOS issues with no need to wait on hold. Outage alerts,...

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Troubleshooting Firewall problems

Verizon QuickGuides - How to Find and Troubleshoot a Firewall Problem

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How to Fix Most FiOS TV Issues

Verizon QuickGuides - If you're having a problem with your FiOS TV service, this video will show you how to use In-Home Agent, easily accessible through your FiOS TV menu, to solve many potential problems right from your couch.

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Setting Up Verizon Email on your Apple Mobile Device

Verizon QuickGuides - Access your Verizon email on the go by setting it up on your iPhone, iPad or iPod touch. Follow these simple steps to make sure you can stay in touch with family and friends from just about anywhere.

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Getting started with Verizon Message Center

Verizon QuickGuides - Get started using Verizon Message Center quickly and easily by following simple steps to setup and access your Verizon email account. Learn about key features and functions that let you easily use and manage your account.

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How to find your Wireless Credentials

Verizon QuickGuides - Having trouble finding your FiOS Internet Wi-Fi network name and password? This helpful guide will show you where to find your Wi-Fi network information with your FiOS TV Menu, and how you can protect that information with a parental pin.

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Getting Started with Verizon In Home Agent

Verizon QuickGuides - Verizon In-Home Agent is a powerful troubleshooting tool for all your FiOS services. If you need fast support to fix just about any FiOS issue, In-Home Agent, on either your computer or through your FiOS TV Menu, is your fastest and most convenient option.

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Setting up the Verizon Internet Security Suite

Verizon QuickGuides - Verizon Internet Security Suite, Powered by McAfee®, provides protection from viruses, spam, malware, hackers and other Internet threats. Learn how to get started with Verizon Internet Security Suite and how to access the live 24/7 tech support at no additional cost.

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Getting the Most from your Email: Spam Management

Verizon QuickGuides - Learn how to manage and prevent spam on your Verizon email account. An overview of helpful features such as Spam Detector, Spam Filtering, and Safe Sender Lists, and how to keep your email address safe from spammers.

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How to Program FiOS Remote

Verizon QuickGuides - Want to program your FiOS Remote to work with your other devices? There is a helpful guide right on your FiOS TV Menu to help you through the process. Watch this video to learn how to easily program your FiOS Remote to reduce the number of controllers you need.

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Take TV to Go - ZVerizon FizOS TV Everywhere

Verizon QuickGuides - You can enjoy your FiOS TV from almost anywhere. The Verizon FiOS TV everywhere option allows you to watch your favorite TV shows and movies on many different devices - anywhere you can find a high speed Internet connection.

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Internet Plans | Shopping for Internet Plans | Verizon

Are you shopping for Internet plans? FiOS Internet, powered by a 100% fiber-optic network, offers super speed and service bundles for your connected life.

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TV Service | Verizon

DVR Parental Controls OnDemand Pay Per View Expand your DVR Storage Capacity Verizon FiOS now offers DVR video subscribers the capability to expand the storage capacity of their set-top box through use of an external storage device (eSATA drive). This will give you many...

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High Speed Internet - Is there any cost to file and complete a Verizon Expert Care Service claim?

Support Overview Internet TV Phone Home Control Search for Support in Select Internet TV Phone Home Control All Search General Support Top Questions Getting Started User Guides Security Broadband Essentials & Extras...

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