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in: Residential
Searched for: customer service | Residential

Verizon Repair & Troubleshooting:   Use our easy online tools to troubleshoot technical glitches - or go ahead and submit or check on a request for repair.  Get Started.

Verizon FiOS Internet Service Customer Service & Support | Verizon

Choose your Internet service - FiOS Internet, High Speed Internet (DSL), or Dial-Up Internet.

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Verizon FiOS Customer Service & Support - Contact Us | Verizon

Contact Verizon FiOS support via chat or by phone for customer service, technical support and billing issues. Contact Verizon FiOS support via chat or by phone for customer service, technical support and billing issues.

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HD Satellite TV Services from DIRECTV | Packages, Channels, Equipment & More

Experience the best choice in satellite TV with DIRECTV. Choose from a variety of plans and programming options including HD channels and DVR service.

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HD Satellite TV Services from DIRECTV | Packages, Channels, Equipment & More

Experience the best choice in satellite TV with DIRECTV. Choose from a variety of plans and programming options including HD channels and DVR service.

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FiOS Service | Internet Services and TV Services | Verizon

Verizon offers a variety of FiOS Services and Standard Internet and TV Services including FiOS TV, FiOS Internet, FiOS Digital Voice as well as standard DSL Internet. Shop and compare internet providers.

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Verizon FiOS TV Customer Service & Support | Verizon

Welcome to Verizon FIOS TV Customer Service & Support - total solutions on fix and setup of residential FiOS TV service Welcome to Verizon FIOS TV Customer Service & Support - total solutions on fix and setup of residential FiOS TV service

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Verizon FiOS Phone Customer Service & Support | Verizon

How to Setup and Learn about your Verizon Phone Service. Having phone problems? Let our automated set up, testing, and diagnostics system fix your phone problems.

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Verizon FiOS Customer Service & Support | Verizon

Main landing page for Verizon FiOS residential customer service and support.

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Verizon FiOS Customer Service & Support | Verizon

Main landing page for Verizon FiOS residential customer service and support.

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Digital Voice - Home Phone Service Providers | Verizon

Learn more about FiOS digital voice home phone service. Crystal clear voice quality from our 100% fiber-optic network.

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Verizon FiOS Internet Customer Service & Support | Verizon

Verizon FiOS Internet - Customer Service & Support. Home page of numerous resources for all of your self help needs for Verizon FiOS. Including: Setup, Email, Wi-Fi, Networking, and more.

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FiOS Support - PC, TV, Phone, or Store Locations | Verizon

Four easy ways to get Verizon FiOS support - on your computer, TV, phone, or at one of your local Verizon store locations.

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Verizon High Speed Internet Customer Service and Support | Verizon

Verizon High Speed Internet Customer Service and Support. Find online help resources for High Speed Internet (DSL), including Setup, Email, Wi-Fi and Networking.

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High Speed Internet Service- High Speed Internet Providers | Verizon

High Speed Internet Service- High Speed Internet Providers | Verizon

Verizon High Speed Internet service is the best value in broadband internet. Get Verizon High Speed Internet today!

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Verizon Service Outage Information - Customer Service & Support | Verizon FiOS

Verizon is working to restore service. Sign up to receive outage alerts and status of restoral efforts.

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Premium Technical Support | FiOS Internet | Residential Support | Verizon

Verizon Premium Technical Support is there when you need it, 24 hours a day, 7 days a week. Verizon Premium Technical Support customers enjoy the convenience of a single, toll-free number.

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Where do I go to get customer support for the Verizon Wi-Fi service? | Highspeed Internet | Verizon

...Where do I go to get customer support for the Verizon Wi-Fi service? Most of the information you need can be found at www.verizon.com/wifi. If you have explored the Verizon Wi-Fi product page and still need assistance, our technical support team is available to assist you with downloading...

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Where do I go to get customer support for the Verizon Wi-Fi service? | FiOS Internet | Verizon

...service? Where do I go to get customer support for the Verizon Wi-Fi service? Most of the information you need can be found at www.verizon.com/wifi. If you have explored the Verizon Wi-Fi product page and still need assistance, our technical support team is available to assist you with...

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Verizon Freedom Essentials Phone Plans | Verizon

With Verizon Freedom Essentials you can enjoy unlimited local and regional calling as well as nationwide calling.

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FiOS Quantum Internet - Fastest Internet | Internet Speed Test

Experience Verizon FiOS Internet, with the fastest speeds in the country. Take the Internet Speed Test. FiOS Quantum Internet

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International Calling & International Calls | Home Phone Service | Verizon

Learn more about Verizon home phone international calling service and save on international calls.

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Unlimited Calling - Unlimited Long Distance | Verizon

Unlimited Calling - Unlimited Long Distance | Verizon

Unlimited local and regional calling, chat when you want for as long as you want with Verizon's Freedom Unlimited calling.

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High Speed Internet Deals | Special Offers & Bundles | Verizon

Browse current deals for Verizon High Speed Internet (DSL). Shop high speed internet deals online!

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DSL Equipment - Installation | Verizon

Sign up for Verizon High Speed Internet - get wireless router, DSL equipment and installation.

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Shop Verizon Deals & Compare | TV, Internet, Phone

Shop and compare Verizon’s fastest internet service and TV. Get deals and best available prices.

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Basic Local Phone Service California | Phone | Residential Support | Verizon

Verizon offers basic monthly local phone service with no term contracts for customers in California. Residential customers have two options for basic local phone service: Flat Rate or Measured Rate Service.

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Voicemail, Caller ID, Call Block - Calling Features | Verizon

Get voicemail, Caller ID, Call Block and more calling features from Verizon's standard home phone call features.

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Move Up with FiOS | Internet, TV, & Phone

Are you moving? Move up with Verizon FiOS with great deals on Internet, TV, and Phone service. Verizon has simple steps to get you started.

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Move Your Service | Phone | Residential Support | Verizon

If you are a current Verizon customer moving into or within a Verizon service area, you can move the service at your current location to your new location

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Explanation of Taxes, Fees, Surcharges and Other Charges on Your Bill | Phone | Residential Support | Verizon

Taxes, fees, surcharges, and other charges vary based on the products you purchase and your service location.

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Customers with Disabilties | Verizon

Verizon is committed to providing the greatest range of communication capabilities to all of our customers. Our mission is to provide the highest quality of service and sensitivity to our customers with disabilities by empowering them with accessible telecommunications products and services.

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Calling Features - Phone System Features

Verizon offers phone calling features packed with privacy, control and convenience - FiOS calling features caller ID Block, call forward and more.

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FiOS Deals | Special Offers & Bundles

Browse current deals for Verizon FiOS Internet, FiOS TV and FiOS Digital Voice service. Shop FiOS deals online!

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FiOS Deals | Special Offers & Bundles

Browse current deals for Verizon FiOS Internet, FiOS TV and FiOS Digital Voice service. Shop FiOS deals online!

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Lifeline Discount Program | Phone | Residential Support | Verizon

Lifeline is a federal assistance program that offers telephone discounts to qualified low-income customers.

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Verizon Customer Service Careers | Verizon Careers

Verizon believes in the power of our dedicated Customer Services team members to help our customers tackle any challenge. Apply today.

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Computer Technical Support - Computer Virus Removal | Verizon

In need of computer technical support or anti-virus removal? Verizon's premium technical support is fast and convenient!

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FAQs about Verizon Wi-Fi for FiOS Internet | FiOS Internet | Residential Support | Verizon

FAQs about Verizon Wi-Fi for FiOS Internet. Verizon Wi-Fi is a free service that enables qualified FiOS Internet subscribers to access the internet at thousands of public places known as Wi-Fi hotspots.

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Frequently Asked Questions about Verizon Wi-Fi for High Speed Internet | Residential Support | Verizon

FAQs about Verizon Wi-Fi for High Speed Internet. Verizon Wi-Fi is a free service that enables qualified High Speed Internet subscribers to access the internet at thousands of public places known as Wi-Fi hotspots.

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Verizon FiOS | FiOS Internet

Experience Verizon FiOS Internet, FiOS TV and Phone. With the fastest speeds in the country, FiOS Quantum Internet redefines high speed Internet. Official site.

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Premium Technical Support | Highspeed Internet | Residential Support | Verizon

Verizon Premium Technical Support is there when you need it, 24 hours a day, 7 days a week. Enjoy the convenience of a single, toll-free number. Get answers to a variety of questions you may have about virus and spyware removal, networking, operating systems, firewalls and even...

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What does Verizon support? | High Speed Internet | Residential Support | Verizon

...Verizon service, but we cannot support software and equipment that you obtain from third parties. The following support boundary information gives specific examples of what is and isn't supported by Verizon Technical Support. If your support need is beyond standard Verizon support...

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What does Verizon support? | FiOS Internet | Residential Support | Verizon

...Verizon service, but we cannot support software and equipment that you obtain from third parties. The following support boundary information gives specific examples of what is and isn't supported by Verizon Technical Support. If your support need is beyond standard Verizon support...

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What does Verizon support? | High Speed Internet | Residential Support | Verizon

...Verizon service, but we cannot support software and equipment that you obtain from third parties. The following support boundary information gives specific examples of what is and isn't supported by Verizon Technical Support. If your support need is beyond standard Verizon support...

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Arbitration and Mediation for Residential Customers

Arbitration and Mediation - At Verizon, customer satisfaction is a priority. While we hope that all issues related to your account or Verizon Service can be resolved through our Customer Service Department...

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Premium Technical Support | Highspeed Internet | Residential Support | Verizon

Verizon Premium Technical Support is there when you need it, 24 hours a day, 7 days a week. Enjoy the convenience of a single, toll-free number. Get answers to a variety of questions you may have about virus and spyware removal, networking, operating systems, firewalls and even...

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FiOS TV Customer Service & Support | Verizon

...FiOS TV Customer Service & Support | Verizon Sign in for personalized, convenient support What's this? Did you know? Many equipment problems can be fixed in less than 5 minutes! Make sure your equipment is plugged in and that the power is working in the rest...

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Analog vs Digital - How Digital Phone Works | Verizon

How does your analog phone service compare to digital phone service? Verizon's Fiber Optic technology offers gives you HD-quality communication.

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Billing Glossary | Phone | Residential | Verizon

Taxes and fees differ by location and the services on your account. Some taxes and fees are required to be billed and Verizon acts as the collection agent while other taxes and fees are imposed on Verizon and allowed to be surcharged. This Glossary is applicable for High Speed Internet (HSI),...

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FiOS TV | Compare FiOS TV to Cable TV Providers

See how FiOS TV compares to cable TV. Verizon FiOS TV offers hundreds of channels and an unparallel all-digital TV experience.

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Sports, Movies, Music Channels & More | DIRECTV Premium Channels

Learn more about our premium DIRECTV programming, including sports & movie channel packages, music channels, and exclusive DIRECTV content available in standard and high definition.

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FiOS TV Support - FiOS Quantum TV | Verizon

What is FiOS Quantum TV Service and How is it different from FiOS TV service?

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DirecTV Features | Getting the Most Out of Your Satellite TV

Take advantage of all the features included with your satellite TV service from Verizon. Learn more about using DirecTV’s special features and benefits to make the most out of your TV experience.

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DirecTV Features | Getting the Most Out of Your Satellite TV

Take advantage of all the features included with your satellite TV service from Verizon. Learn more about using DirecTV’s special features and benefits to make the most out of your TV experience.

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Internet Security and Backup | Verizon

In need of computer technical support or anti-virus removal? Verizon's premium technical support is fast and convenient!

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FiOS TV Mundo Spanish TV Deals & Bundles | Verizon

Shop for the latest deals on FiOS TV Mundo Spanish TV Plans.

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Customer Rights and Safety | Phone | Residential Support | Verizon

...Change of Telephone Service Carrier (Slamming) Carrier Freeze - Prevent Slamming Verify Your Current Regional Toll or Long Distance Company PageIntroText=44003,42653,42659 Contact Us Sign in for personalized, convenient support What's this? Did you...

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Home Phone Plans | Verizon

Verizon offers a variety of home phone plans to suit you. Find international or nationwide calling plans.

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Satellite TV Channels | SD and HD Channels of DIRECTV Packages

Check out the channel lineup for each DirecTV package from Verizon. Select a package and get its complete list of SD & HD channels as well as premium and music channels for both English and Spanish channels. Choose the package that fits your needs.

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Satellite TV Channels | SD and HD Channels of DIRECTV Packages

Check out the channel lineup for each DirecTV package from Verizon. Select a package and get its complete list of SD & HD channels as well as premium and music channels for both English and Spanish channels. Choose the package that fits your needs.

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Satellite TV Installation & Equipment | DirecTV Receivers & Setup Process

See how easy it is to get the best satellite TV with Verizon and DIRECTV. Learn more about our receivers with HD & DVR capabilities. Get information on the ordering and the installation process.

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Why can't I order an On Demand or Pay Per View program? | FiOS TV | Residential Support | Verizon

...you subscribe to Private Viewing, your FIOS TV service must not be viewable from any customer service or other public area. All Private Viewing customers who wish to enable PPV/VOD, must go to MY Business Portal to review, and accept the conditions for Private Use Only. If you do not already...

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No Title

...your local calling area by dialing 1-AREA CODE-555-1212. Local Directory Assistance is obtained by dialing “411.” Directory Assistance is available in English, Spanish, Mandarin and Cantonese. Directory Assistance Listing and call Completion charges vary by location. No per minute...

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I can’t access My Verizon Web site Features | FiOS Internet | Residential Support | Verizon

...accessing My Verizon features, you might be a "limited access" customer and need to verify your account before you have full access to all My Verizon features. By default, all new Verizon Online customers with a phone service (FiOS Digital Voice, Standard Landline Plan, or Verizon...

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High Speed Internet Plans | Verizon

Verizon's High Speed DSL Internet plans With a variety of speed plans to choose from or bundle with TV and Phone.

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Carrier Freeze to Prevent Slamming | Phone | Residential Support | Verizon

...to Prevent Slamming Slamming - The unauthorized transfer of your service provider Slamming is an unauthorized change of your local, regional toll or long distance carrier. The service change is unauthorized because the service provider that ordered the change switched your local, regional...

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FiOS Support - My Rewards+ Terms and Conditions | Verizon

Verizon My Rewards+ Terms and Conditions - Verizon My Rewards+ is a points-based program available to Verizon customers who have High Speed Internet (HSI) or FiOS Internet and/or FiOS TV or DIRECTV (cannot be considered a stand-alone voice or stand-alone Value Added Services customer)....

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Whitelist information for Verizon Online customers | High Speed Internet | Residential Support | Verizon

...If you are not receiving email from a specific email address (such as jane@companyname.com) or domain (such as companyname.com), but your email service is otherwise functioning properly, please take the following steps: Check your spam filters in Verizon Netmail. You should also check the...

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Whitelist information for Verizon Online customers | FiOS Internet | Residential Support | Verizon

...If you are not receiving email from a specific email address (such as jane@companyname.com) or domain (such as companyname.com), but your email service is otherwise functioning properly, please take the following steps: Check your spam filters in Verizon Netmail. You should also check the...

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Statement From Verizon Online Regarding Spam Filtering and Its Impact On Delivery of Your Email | FiOS Internet | Residential Support | Verizon

...and tools that can help customers protect themselves from Internet threats. We believe that fighting spam is the right thing to do for the safety and security of our more than 5 million broadband and dial-up customers. To report problems sending e-mail to Verizon Online customers or receiving...

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Whitelist information for individuals who are not Verizon Online customers | High Speed Internet | Residential Support | Verizon

...Whitelist Information — Non-Verizon Customers Whitelist information for individuals who are not Verizon Online customers If you have attempted to send email to a Verizon Online customer and received an error message stating that your email has been blocked, it may be that Verizon Online's...

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Whitelist information for individuals who are not Verizon Online customers | FiOS Internet | Residential Support | Verizon

...Whitelist Information — Non-Verizon Customers Whitelist information for individuals who are not Verizon Online customers If you have attempted to send email to a Verizon Online customer and received an error message stating that your email has been blocked, it may be that Verizon Online's...

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Wireless Internet Service - Wifi Service | Verizon

Get wireless internet service with select internet plans and access over 5,000 Wi-Fi hotspot locations. Learn how to get free Wi Fi hotspot access.

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Can I use hardware I have purchased from other sources for my home network? | High Speed Internet | Residential Support | Verizon

...build custom equipment to ensure that they work with our services. This custom hardware is available only through Verizon Online. Contact Us N N N N N N N N 21586 c21586 Sign in for personalized, convenient support What's this? Did you know? Many equipment...

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FiOS TV Set Top Box Reset | FiOS TV | Residential Support | Verizon

How to reset your Set Top Box to fix common problems

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How to reset your Set-Top Box to fix common problems | FiOS TV | Residential Support | Verizon

...resolves the trouble. If you still have the problem, your Set-Top Box may need to be re-initialized. Contact the Fiber Solutions Customer Support for further assistance. I have to reset my Set-Top Box frequently, is this normal? No, if you routinely have to reset your Set-Top Box more...

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How to reset your Set-Top Box to fix common problems | FiOS TV | Residential Support | Verizon

...resolves the trouble. If you still have the problem, your Set-Top Box may need to be re-initialized. Contact the Fiber Solutions Customer Support for further assistance. I have to reset my Set-Top Box frequently, is this normal? No, if you routinely have to reset your Set-Top Box more...

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Not a Verizon Broadband customer? Select the speed you need | Dial-Up Internet | Residential Support | Verizon

...Verizon High Speed Internet service uses existing telephone wires in your home to deliver Internet connection speeds much faster than dial-up service. Faster connection speeds mean faster downloads of music, pictures, videos and more. Special filters connected to your phone jacks allow you to...

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Creating a new port forwarding rule for a Westell device | High Speed Internet | Residential Support | Verizon

...Enter the GlobalPortStart, Global PortEnd, and Base HostPort information, as provided by the service you're setting up port forwarding to accommodate. Select In or Out to indicate the allowed direction of the connection. "In" represents a connection from the Internet to your computer, while...

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Creating a completely wireless Verizon MI424WR network | FiOS Internet | Residential Support | Verizon

...Note: Only equipment provided by Verizon Online can be used with your Internet service. Verizon Online works with manufacturers to build custom equipment to ensure that they work with our services. This custom hardware is available only through Verizon Online....

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Creating a completely wireless Actiontec home network | FiOS Internet | Residential Support | Verizon

...Note: Only equipment provided by Verizon Online can be used with your Internet service. Verizon Online works with manufacturers to build custom equipment to ensure that they work with our services. This custom hardware is available only through Verizon Online....

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Verizon Customer Service - Billing & Account | Verizon

Verizon offers several options for paying your bill. Choose the one that's most convenient for you.

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Step 2: Installing the network adapter | FiOS Internet | Residential Support | Verizon

...our services. This custom hardware is available only through Verizon Online. SolutionDesc1=42004,42013,42025;SolutionDesc2=46510,46510,47253,47252,47253,42015,42015,42033,42033 Contact Us N N N N N N N N 33495 c33495 Sign in for personalized, convenient support...

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Installing a wireless adapter | FiOS Internet | Residential Support | Verizon

...they work with our services. This custom hardware is available only through Verizon Online. SolutionDesc1=42004,42013,42025;SolutionDesc2=46510,46510,47253,47252,47253,42015,42015,42033,42033 Contact Us Sign in for personalized, convenient support What's...

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Step 2: Installing the network adapters | High Speed Internet | Residential Support | Verizon

...that they work with our services. This custom hardware is available only through Verizon Online. SolutionDesc3=xxxxx;SolutionDesc1=17499,17493,17507;SolutionDesc2=46597,46814,44372,46949 Contact Us Sign in for personalized, convenient support What's this? Did...

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Connecting additional computers to your home network | High Speed Internet | Residential Support | Verizon

...that they work with our services. This custom hardware is available only through Verizon Online. SolutionDesc2=46597,46814;SolutionDesc1=42748,42749,42750,42755,42756,42757;SolutionDesc3=xxxxx Contact Us Sign in for personalized, convenient support What's this?...

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Step 2: Installing a wireless network adapter | High Speed Internet | Residential Support | Verizon

...to ensure that they work with our services. This custom hardware is available only through Verizon Online. SolutionDesc2=46510,46565,42033,17493;SolutionDesc1=17499,17493,17507 Contact Us Sign in for personalized, convenient support What's this? Did you know?...

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General Dial-Up Internet Residential Support | Verizon

...To ensure the best help, be sure to select "Sign in" in the right-hand column. Download In-Home Agent to get help even if you're not connected to the Internet. Email set up Add email account Reset email username Reset email password Run a speed test New Customer help Dial-Up Internet...

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FiOS Digital Voice Calling Plans | Phone | Residential Support | Verizon

...FiOS Digital Voice service offers two great plans: the FiOS Digital Voice Unlimited Plan and the FiOS Digital Voice Per Minute Plan. FiOS Digital Voice Unlimited Plan You get unlimited direct-dialed domestic calling, which includes calling to U.S. territories, and Puerto Rico for a low...

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Refer A Friend

...Limited-time offer for new FiOS TV and Internet residential customers subscribing to a FiOS Preferred HD TV, FiOS 25/25 Mbps Internet and Verizon FreedomŽ Essentials or FiOS Digital Voice bundle online. Promo rate via $35 bill credit for 24 mos.; beg. mo. 25 stand. monthly rates apply. Price...

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Authorizing a Carrier Freeze | Phone | Residential Support | Verizon

...carrier freeze on one or more of your services. Verizon implements the carrier freeze on your service(s) within 24 hours upon receipt of your request. The carrier freeze prevents the unauthorized change to your local, regional toll, or long distance service provider. A freeze ensures that...

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I have a question about my bill. Who do I contact? | Dial-Up Internet | Residential Support | Verizon

...personalized, convenient support What's this? Did you know? Many equipment problems can be fixed in less than 5 minutes! Make sure your equipment is plugged in and that the power is working in the rest of your house Why Sign In? Get personalized Support content, Alerts and...

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Removing Another Carrier's Charges | Phone | Residential Support | Verizon

...the customer service agent that your local, regional toll or long distance carrier was changed without your permission. The customer service agent will take the appropriate action to switch you back to your preferred carrier and advise you of your legal remedies. See also: Related Customer...

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What is the phone number to call for Verizon Premium Technical Support? | High Speed Internet | Residential Support | Verizon

...reach a Verizon Premium Technical Support technician by calling 1-877-718-6716 if you are already an existing Premium Technical Support customer. Contact Us N N N N N N N N 32512 pts_phone Sign in for personalized, convenient support What's this? Did you know?...

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Ordering Verizon Residential Phone Service | Phone | Residential Support | Verizon

...Service New Service Contact Verizon at least five business days before your move-in date for new service. At the time your order is placed every effort will be made to accommodate your request to the nearest available due date. You can order new service online. Connection of Service...

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My TV reception is experiencing pixelation or tiling FiOS TV | Residential Help | Verizon

My TV reception is experiencing pixelation or tiling - what can I do?

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Verizon Support

..."sender" or Email Service Provider may visit http://www.verizon.net/whitelist and request removal of the block. If the sender did not receive this error message, whitelist status may not address the issue. The sender should contact his or her ISP. Verizon Online customers may also check...

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Verizon Whitelist Policy | FiOS Internet | Residential Support | Verizon

..."sender" or Email Service Provider may visit http://www.verizon.net/whitelist and request removal of the block. If the sender did not receive this error message, whitelist status may not address the issue. The sender should contact his or her ISP. Verizon Online customers may also check...

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